Business Administration Apprenticeship
ASPECTS TOTAL TRAINING LIMITED
COVENTRY (CV7 9FU)
Closes in 27 days (Monday 15 December 2025 at 11:59pm)
Posted on 17 November 2025
Contents
Summary
This is a hands-on, multi-functional role. You will play a key part in ensuring the smooth running of day-to-day operations, taking and processing bookings and supporting overall business performance.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Business administrator (level 3)
- Hours
-
Shifts to be confirmed.
30 hours a week
- Start date
-
Tuesday 16 December 2025
- Duration
-
1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Taking phone calls
- Taking and processing bookings
- Email communications with customers and delegates
- Day to day administration of course delegates information
- Reception duties: Greeting delegates, taking ID & signing in
- Taking and chasing payments
- Following up with delegates for evidence of their course pre-requisites
- Set up for courses - printing paperwork/classroom set up
- Scanning and Filing
Where you'll work
COVENTRY ROAD
EXHALL
COVENTRY
CV7 9FU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Weekly attendendance to a business administration class at Coventry and Warwickshire Chamber Training
- Working towards a Level 3 Business Administrator Apprenticeship standard, including Functional Skills in English and maths if required
Requirements
Desirable qualifications
GCSE in:
- English (grade 4+)
- Mathematics (grade 4+)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
As a leading course provider, we deliver a diverse range of training courses for the construction, industrial and commercial sectors – all approved by esteemed bodies and schemes.
After this apprenticeship
- Completion of this Apprenticeship could lead to a permanent position within the business
Ask a question
The contact for this apprenticeship is:
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
The reference code for this apprenticeship is VAC2000000909.
Apply now
Closes in 27 days (Monday 15 December 2025 at 11:59pm)
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