Apprentice Sales Admin
NICHE OFFICE SOLUTIONS LTD
Bradford (BD1 4PS)
Closes in 12 days (Sunday 30 November 2025 at 11:59pm)
Posted on 14 November 2025
Contents
Summary
The primary objective of your role is to be systematic, thorough and make use of the company’s effective procedures that are set in place and ultimately help the business work towards solid foundations and organization. Ultimately the business requires you to improve administration structures within the department through sales and Non sales.
- Wage
-
£14,918.80 to £24,126.96, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Pay to be discussed
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday. Hours to be discussed.
38 hours a week
- Start date
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Friday 5 December 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Effectively managing incoming calls/outbounds sales/cash calls in a professional and fluid manner
- Generate sales leads via our back-office system – updating and supplying sales/admin with up to date current information
- To communicate with suppliers and obtaining best prices/promotions for the business which will help in the following areas: Ebay/Amazon business accounts, Marketing Flyers (our marketing portal) for sales and offers to customers and prospects must be distributed, Government Tender portals – (looking for quoting opportunities), OEM Research acquired by signing into supplier log-in portals (Quarterly), HP, Lenovo, Synaxon, Integra portal
- Handle complaints/POD’s/Order despatchments to provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- To ensure that the prospect and customer database is updated and cleansed at all times and to ensure all information is updated on the contact management system/back office system – obtaining contacts from LinkedIn is vital
- Follow communication procedures, guidelines and policies
- Inputting orders for Niche Office Solutions Ltd via QuickBooks
- To chase payments from customers in conjunction with back office system and your line manager, accounts payable process
- To monitor and report the outstanding debt owed to Niche Office Solutions Ltd and report back to management
- To work with the business manager on monitoring all outgoing and incoming parcels
- To work with marketing department, on researching new verticals – Database led
- To maintain a close working relationship with your line manager, ensuring communication is clear and concise and any ideas or issues are channelled effectively in a correct and professional manner
- To research new video content from supplier/manufacturer portals and report back to marketing
- Regularly use integra mailouts and communicate effectively with marketing in how to best to send these out and follow up
- To act as a role model and exemplify best practice in your role
- To work in-conjunction with your line manager to support HR processes
- To work with marketing to help on WordPress development/e-commerce
- Must assist in any other areas of work as and when requested by your manager or as determined by the need of Niche Office Solutions Ltd
The duties defined in the Job Description are not definitive and may be subject to future amendments dependant on the needs of the business
Where you'll work
Malik House
29 Manor Row
Bradford
BD1 4PS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CRAVEN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- The apprentice will be expected to attend Craven College 1 day per fortnight (Wednesday) and be at work the other 4 days per week (5 days the other)
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this employer
At Niche Office Solutions, we provide a complete range of office supplies UK businesses trust. Whether you need everyday office stationery supplies, bulk orders, or tailored home office solutions, we make it simple to keep your workplace running smoothly. Niche Office Solutions Ltd is a leading UK-based office supplies company. We offer buyers a friendly, convenient and quick one–stop shop service. Over 140,000 office and workplace products, 292 categories covering stationery, IT, furniture, healthcare supplies, facilities, and telecoms. Partnerships with world-famous vendors including Brother, Canon, Lenovo, and more. We’re trusted by SMEs, blue-chip companies, charities, and NHS Trusts across the UK.
After this apprenticeship
- Permanent position may be offered on successful completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
CRAVEN COLLEGE
The reference code for this apprenticeship is VAC2000000733.
Apply now
Closes in 12 days (Sunday 30 November 2025 at 11:59pm)
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