Reception/Legal Administration Apprentice
DIPLOCK SOLICITORS LTD
LONDON (E13 9PJ)
Closes in 13 days (Monday 1 December 2025 at 11:59pm)
Posted on 13 November 2025
Contents
Summary
To support the day-to-day operations of the law firm by providing administrative and reception support while learning about legal procedures and office practices. This apprenticeship role is designed to develop skills and experience in legal administration while studying towards a recognised qualification.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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9:30 to 17:30 Monday to Friday
37 hours a week
- Start date
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Monday 12 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
1. Administrative Support
Prepare, scan, photocopy, and file legal documents and correspondence.
Maintain and update client files (physical and electronic).
Draft basic letters and forms under supervision.
Assist in managing diaries, appointments, and meeting schedules
2. Reception and Client Care
Welcome clients and visitors in a professional and friendly manner
Answer incoming telephone calls, take messages, and redirect calls as appropriate
Handle incoming and outgoing post and deliveries.
3. Office Operations
Support the day-to-day running of the office, including maintaining supplies.
Organise documents, stationery, and filing systems.
Keep reception and common areas tidy and presentable.
4. Legal Practice Support
Observe and assist with legal processes, including court filings or document bundling
Help prepare client packs, case files, and bundles for meetings or court
Learn and follow confidentiality and compliance procedures, including data protection and professional conduct rules
5. Apprenticeship and Learning
Attend and participate in training sessions related to the apprenticeship programme
Follow instructions and tasks set by supervisors and mentors.
Take responsibility for personal development and learning goals
Where you'll work
764 BARKING ROAD
PLAISTOW
LONDON
E13 9PJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Day release training will take place at Newham College of Further Education apprenticeship training department
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Patience
Other requirements
Professionalism Maintains a respectful and professional attitude in all interactions with clients, colleagues, and supervisors. Reliability and Punctuality Consistently shows up on time and completes tasks as assigned; dependable and trustworthy. Attention to Detail Takes care when handling legal documents and data, ensuring accuracy and neatness in all work. Strong Work Ethic Demonstrates commitment to learning and performing well; willing to go the extra mile to complete
About this employer
Please see our website
After this apprenticeship
Potential progression to the role of paralegal case worker
Ask a question
The contact for this apprenticeship is:
NEWHAM COLLEGE OF FURTHER EDUCATION
The reference code for this apprenticeship is VAC2000000406.
Apply now
Closes in 13 days (Monday 1 December 2025 at 11:59pm)
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