Apprentice Office Administrator

BOURNESIDE ELECTRICAL SERVICES LTD

ADDLESTONE (KT15 3TZ)

Closes in 10 days (Friday 28 November 2025 at 11:59pm)

Posted on 17 November 2025

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Summary

You will play an important part in keeping the business running efficiently — supporting the management and operations team by handling day-to-day administrative tasks, data input, and communication duties. This position is ideal for someone who is organised, proactive, and ready to learn how a modern electrical contracting company operates.

• Wage:

  £14,133.60 to £22,857.12, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  This is an exciting opportunity to join a fast-growing, forward-thinking company. The role offers scope for development, with potential to progress into a full-time administrative or operational support position upon completion of the apprenticeship

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9am to 5pm

  36 hours a week

• Start date:

  Monday 8 December 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

• Assist with data entry and record management in ServiceM8, ensuring client and job information is accurate and up to date.
• Support the credit control process by running reports, updating payment records, and issuing statements or reminders under supervision.
• Help prepare and issue quotes, purchase orders, and invoices using ServiceM8 and QuickBooks.
• Maintain company files, digital documentation, and correspondence, ensuring consistent naming and version control.
• Provide general office support — answering calls, responding to emails, scheduling appointments, and greeting visitors.
• Assist with compliance and HR administration through the Citation platform (training records, method statements, etc.).
• Support recurring reporting and tracking tasks such as supplier invoice matching, open job lists, and inactive client checks.
• Provide cover for holiday or sickness absences, ensuring that basic administrative and communication duties continue smoothly.

Where you'll work

15 WARREN ROAD
NEW HAW
ADDLESTONE
KT15 3TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

M I T SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will work towards a Business Administration (Level 3) qualification, gaining practical experience alongside structured learning.

The role provides exposure to multiple business areas — operations, finance, HR, and client management — giving you a strong foundation for future career progression within Bourneside Electrical.

Training will be delivered in partnership with MIT Skills

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

About this employer

Bourneside Electrical Services have been operating for over six years, providing Electrical, Security, and Life Safety Services across a range of commercial and residential sectors. We design, install, and maintain smart, efficient, and future-proof electrical solutions. Our business continues to grow year-on-year, and we remain committed to adapting with the ever-changing economic and environmental landscape — ensuring we continue to deliver high-quality, sustainable solutions for many years to come.

https://www.bournesideelectricalservices.com/ (opens in new tab)

After this apprenticeship

You will work towards a Business Administration qualification, gaining practical experience alongside structured learning.

The role provides exposure to multiple business areas — operations, finance, HR, and client management — giving you a strong foundation for future career progression within Bourneside Electrical.

Ask a question

The contact for this apprenticeship is:

M I T SKILLS LIMITED

The reference code for this apprenticeship is VAC2000000208.

Apply now

Closes in 10 days (Friday 28 November 2025 at 11:59pm)

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