Business Administrator Apprentice
DAWSON & BURGESS
Doncaster (DN8 5DX)
Closes in 14 days (Tuesday 25 November 2025 at 11:59pm)
Posted on 11 November 2025
Contents
Summary
Working in a friendly and fast-paced environment, the successful candidate will be providing administrative support to the team at different levels in the process. You'll be working alongside a team of people who thrive in a busy atmosphere.
- Wage
-
£13,741 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
35 hours a week
- Start date
-
Wednesday 26 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General duties including (full training will be provided):
- Answering the telephone in a professional and helpful manner
- Meeting and greeting customers
- General administrative duties including typing correspondence by e-mail and letter
- Entering data onto internal systems with a high level of accuracy and speed
- Any other duties requested by the line manager
Where you'll work
Dawson Burgess Incorporating Kenyon Son Craddock Solicitors
32 South Parade Thorne
Doncaster
DN8 5DX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DN COLLEGES GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be at Doncaster College, where you will access a wide range of facilities on offer.
Day release.
You will undertake the Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeshipstandards/business-administrator-v 1-0
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off the job training by a team of industryqualified professionals to give you the best skills, knowledge, and experience.
More training information
We need to ask all applicants whether they have any relevant criminal convictions and/or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points. You will be asked about this when we contact you to arrange a pre-screening interview. A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates
About this employer
Dawson & Burgess merged with Kenyon Son & Craddock in 2022 and have 5 offices in Doncaster, Armthorpe, Thorne, Goole and Wakefield. We have 3 Partners and approximately 40 employees. The areas of Law that are covered within the firm are Conveyancing, Private Client, Litigation and Family.
http://www.dawsonandburgess.co.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Successful completion of the apprenticeship could lead to a higher level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.
Ask a question
The contact for this apprenticeship is:
DN COLLEGES GROUP
Anna Phoenix
Anna.Phoenix@don.ac.uk
The reference code for this apprenticeship is VAC2000000110.
Apply now
Closes in 14 days (Tuesday 25 November 2025 at 11:59pm)
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