Business Admin L3 Apprentice

HAMPSHIRE FOOTBALL ASSOCIATION LIMITED

Portsmouth (PO6 3TE )

Closes in 24 days (Saturday 6 December 2025)

Posted on 11 November 2025

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Summary

The Business Administration Apprentice will be an integral part of our dynamic and forward-thinking organisation. This apprenticeship offers a unique opportunity for an individual to gain hands-on experience in various aspects of business administration while working towards a recognised qualification.

Wage

£14,231.75 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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N/A

Training course
Public service operational delivery officer (level 3)
Hours
5 days out of 7. Evening and weekend work involved. Shifts to be confirmed at interview.

36 hours 15 minutes a week

Start date

Monday 15 December 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include Prepare all facility requirements to ensure a first-class customer experience.

  • Support risk management checks and inspections to identify areas of repair and/or improvement
  • Assist in helping maximise the catering operation by utilising the available space and meeting the needs of the customer whilst also supporting the bar/catering operation at peak times
  • Support and assist with the 3G, grass and building maintenance programmes ensuring the facilities are maintained to a high standard
  • Assist in the supervision and controlled entrance areas to ensure customers access and exit the facility appropriately
  • Contribute to project planning, execution and monitoring under the guidance of experienced managers
  • Generate reports and presentations to communicate insights and trends
  • Provide administrative assistance to various departments, ensuring the smooth flow of daily operations

Where you'll work

Primarily King George V Football Complex, ,
Cosham
Portsmouth
PO6 3TE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SCL EDUCATION & TRAINING LIMITED

Training course

Public service operational delivery officer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Delivering services to a wide range of customers, including those most in need and vulnerable, recognising that some customers will need extra support to access and use services. You will be providing a professional service at the right time and in a non- judgmental way. This includes carrying out calculations based on information received and giving accurate advice and guidance to help citizens understand what they need to do
  • Working together: Working well with your team, colleagues and others and developing productive working relationships to achieve individual, team and business results
  • Gathering and managing information: Complying with data protection principles. Accurately reviewing, validating, processing and storing information from a range of sources and accurately using it to meet customers’ needs in a way they find clear and easy to understand. You may be analysing information for discrepancies, potential fraud or non-compliance. This could also support interviews and investigations
  • Negotiation and influencing: Using tact and diplomacy to negotiate with individuals or businesses to ensure they comply with the rules, and reaching solutions that suit all parties and are right for the business
  • Problem solving and decision making: Identifying problems quickly and using a range of techniques to solve them and stop them happening again. This includes preventing a customer having to contact us a number of times
  • Tools and Equipment: Using IT systems to manage, share and store information. This includes using office equipment appropriately and reporting poor performance of services you use to do your job
  • Professionalism, self management and awareness: Taking responsibility for your own actions. This includes being self-motivated, and planning work to make sure that tasks are completed and deadlines met
  • Communciation Effectively: Understanding the importance of effective communication in the workplace and communicating effectively in different situations and communicating the best way to meet the needs of different audiences. This includes questioning and listening when carrying out interviews or investigations, and communicating in a clear and concise way using letters, e-mails or social media, over the phone or face-to-face.

Training schedule

The apprentice will receive full on the job training by the employer as well as full support from the SCL trainer, they will receive 20% off the job training per week.

Requirements

Essential qualifications

GCSE in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Administrative skills
  • IT skills

Other requirements

All applications will be managed through SCL recruitment.

About this employer

Hampshire FA is the governing body for football in Hampshire, committed to developing the game at all levels, in line with the football association national game strategy.

After this apprenticeship

The apprentice can progress to a team leader role once they have completed their Business Admin Level 3 qualification.

Ask a question

The contact for this apprenticeship is:

SCL EDUCATION & TRAINING LIMITED

The reference code for this apprenticeship is VAC2000000108.

Apply now

Closes in 24 days (Saturday 6 December 2025)

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