Business Administrator Apprentice
Davidsons of Morpeth
Morpeth (NE61 6JN)
Closes in 10 days (Friday 21 November 2025 at 11:59pm)
Posted on 11 November 2025
Contents
Summary
Join our busy parts department supporting the Parts Manager in a leading authorised VW and Vauxhall repair centre. Gain hands-on business and customer service experience while working towards a nationally recognised qualification.
- Wage
-
£15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8:30am - 5:00pm.
40 hours a week
- Start date
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Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist the Parts Manager with stock control, ordering, and invoicing.
- Assist with workshop staff enquiries and customers orders.
- Process customer enquiries by phone and email.
- Maintain and update parts databases and filing systems.
- Support general administrative duties within the department.
- Learn about the motor trade and manufacturer systems for VW and Vauxhall.
Where you'll work
Coopies Way
Morpeth
NE61 6JN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF SUNDERLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will work towards the Level 3 Business Administrator Apprenticeship Standard.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to Detail
- Communication
- Communication skills
- Initiative
- IT Skills
- Problem Solving Skills
- Team work
Other requirements
The role is primarily based in our parts department. We work Mondays to Fridays (no weekend working required).
About this employer
Davidsons of Morpeth is an authorised repairer for Volkswagen and Vauxhall vehicles and a trusted supplier of quality used cars. We pride ourselves on providing exceptional customer service and high standards of workmanship.
After this apprenticeship
Possibility of a full time position upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC2000000078.
Apply now
Closes in 10 days (Friday 21 November 2025 at 11:59pm)
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