Business Admin Apprentice
T2 Fire & TECS
SOMERSET (BA22 8RT)
Closes in 8 days (Wednesday 26 November 2025 at 11:59pm)
Posted on 12 November 2025
Contents
Summary
We’re looking for a motivated & hardworking individual to join our growing business. You will be critical to supporting the smooth running of the organisation, ensuring that our customers receive the highest levels of service. This is an ideal opportunity to learn about and work across the different departments, working towards your apprenticeship.
- Wage
-
£17,000 a year
Check minimum wage rates (opens in new tab)
The wage will increase throughout the apprenticeship, subject to milestones and targets being met – potentially rising to the national living wage by the end of the apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday. 08:30am – 17:00pm.
38 hours a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing administrative support across the business
- Interaction with customers and stakeholders via telephone, email and in person, including call handling and call logging
- Data input and maintaining information systems
- Scheduling engineers, sourcing required parts and ordering
- Invoicing, raising purchase orders and creating account statements
- Collating and presenting information for client reports
- Managing resources, equipment and facilities
- Coordinating meetings
- Creating documents, spreadsheets and written communication
- Filing
- Handling mail
- You will also work alongside the projects team, understanding the whole project process, from project inception to completion.
Where you'll work
TELSTAR HOUSE MEAD AVENUE
HOUNDSTONE BUSINESS PARK
YEOVIL
SOMERSET
BA22 8RT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YEOVIL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Video masterclasses delivered online
- Optional but encouraged in person sessions at Yeovil College, term time only
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 9 – 4 / A* - C)
- Maths (grade Grade 9 – 4 / A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
Please note that applicants must be at least 18 years of age, as required by the nature of the working environment.
About this employer
As an independent company, whose four owners have decades of experience, we can act quickly to solve client problems. From our head office in Yeovil, T2 are perfectly positioned to serve businesses across the Southwest & with a growing network of experienced engineers we offer Fire & TECS systems nationally. T2 design, install, commission & maintain Fire and TECS Systems for housing & retirement housing providers; hospitals and care homes and commercial premises.
After this apprenticeship
You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone call with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.
Ask a question
The contact for this apprenticeship is:
YEOVIL COLLEGE
The reference code for this apprenticeship is VAC2000000077.
Apply now
Closes in 8 days (Wednesday 26 November 2025 at 11:59pm)
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