Business Administration Apprenticeship
HOFFMANN UK QUALITY TOOLS LTD
Birmingham (B7 5JR)
Closes on Friday 2 January 2026
Posted on 18 November 2025
Contents
Summary
The opportunity to become an advocate of business administration & Products, bias towards the manufacturing industry, learning to handle customer requests, develop knowledge & learn about the manufacturing industry & products. You will be given the opportunity to become an expert in the organisation’s products and services.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Working week Monday – Thursday, 8.00am – 5.00pm, Friday, 8.00am - 3.00pm, 30 mins unpaid lunch
40 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What will the apprentice be doing?
- Administration, co-ordination, and support for Product activities
- Assist with Administration for purchasing department
- Communicate with suppliers for purchasing department
- Promote Hoffmann culture
- Compliance with GDPR
- Working Monday - Wednesday in the office, work from home Thursday - Friday (Occasional office attendance required on these days)
- Other Business related activities
Where you'll work
Hoffman UK
Gee Business Centre
Holborn Hill
Birmingham
B7 5JR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAVITY DENTAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
We provide reliable quality tools and pioneering innovations. We are a market leader for quality tools with over 135,000 customers.
https://www.hoffmann-group.com/GB/en/houk/ (opens in new tab)
After this apprenticeship
On completion, apprentices could progress to higher apprenticeship programmes such as leadership and management and/or potentially a permanent role within the business.
Ask a question
The contact for this apprenticeship is:
CAVITY DENTAL TRAINING LIMITED
The reference code for this apprenticeship is VAC2000000011.
Apply now
Closes on Friday 2 January 2026
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