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Apprentice Sales Office Customer Service Administrator (35343) Tennants Distribution Ltd

A great opportunity to join a busy company as an administrator. The successful candidate would be the direct point of contact for customers, ensuring all requirements and orders are fulfilled in accordance with our Quality system.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Jun 2022

Apprenticeship summary

  • Weekly wage

    £227.50

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    20 Jun 2022

  • Date posted

    13 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001846150

  • Positions

    1 available

A normal day would include: 

  • Inputting customer orders and maintaining various spread sheets
  • Responsible for dealing with customer queries and complaints
  • Maintaining current and prospect customer contact tools with relevant information
  • Following up sales enquiries using appropriate methods
  • Communicate, liaise and negotiate effectively, both internally and externally
  • Produce invoices, Certificates of Analysis / Certificates of Conformity and exchange notes when required

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.


Requirements and prospects

Desired skills

  • IT skills
  • Organisational skills

Personal qualities

  • Polite
  • Hardworking
  • Ambitious
  • Willing to learn
  • Good with numbers

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.


About the employer

Largest privately owner chemical distributor in the UK - £90m turnover. Offices in Manchester, West Bromwich, Leeds and Purfleet. Family-owned business established in 1797 with a very low staff turnover. Largest subsidiary of Tennants Consolidated Limited.

Employer

Tennants Distribution Ltd

Address

Gelderd Road

Birstall

BATLEY

WF17 9LY

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Training

Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

Level 2 Customer Service Practitioner apprenticeship standard.

Full apprenticeship training provided.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Jun 2022