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Sales and Customer Service Department Apprentice with various progression routes Rutronik Uk Limited

Are you a dynamic and enthusiastic individual ready to join our Inside Sales and Customer Service Team? Knowledge of electronics is not required - we offer full training for motivated Apprentices. We will then progress the right individuals into all areas of the business offering a broad range of fantastic future training and job opportunities.

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Closing date: 02 Jul 2022

Apprenticeship summary

  • Annual wage

    £13,800.00 - £16,000.00

  • Working week

    8.30am - 5.00pm Monday - Friday

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    31 Jul 2022

  • Date posted

    13 Apr 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001842655

  • Positions

    4 available

  • Selling company products and services into the exciting electronics industry with customers that include automotive, mil-aero, medical, industrial and commercial. 
  • Offering excellent customer service
  • Securing / maintaining positive business relationships
  • Dealing with customer enquiries
  • Updating CRMs
  • Commission is available after an initial training period

Our customers are a good mix of OEM’s and CEM’s based in the UK and Ireland.

The apprenticeship scheme will cover all areas of the business, initially dealing in customer service / sales but moving towards a full understanding of the whole industry and business.

  • Understanding the electronics industry
  • Supply chain and logistics
  • Business buying and product management

Requirements and prospects

Desired skills

  • Great listening and communication skills
  • A mix of flexibility and resilience to deal with a variety of enquiries
  • Confidence using a PC though we have a range of support tools designed to help you
  • Some MS-Office skills
  • Target driven

Personal qualities

  • An enthusiastic individual wanting to start a career in sales
  • Motivated and eager to learn
  • The ability to multitask in a fast paced environment
  • A good team player

Desired qualifications

Candidates will require maths and English qualifications, however functional skills can be included in order to support individuals to achieve the grade 3 required for this particular Apprenticeship.

Future prospects

Rutronik have a history of successful Apprenticeships leading to long standing careers within their company. You will be working towards a full-time position within Electronics Distribution with an option of a Level 3 Business Apprenticeship on completion of the Customer Service Apprenticeship. Rutronik have a wide range of opportunities for progression into various departments within the business, whether your passion lies in sales, electonics or business. 

Things to consider

Please note that we do reserve the right to close this advertisement early if we do receive a high number of suitable applications

Please ensure you complete the application in full and include all your qualifications, as this is the first impression an employer receives of you.

To ensure you have checked all spellings (and used Capital letters), it may be of benefit to use a word document and paste it on to the application, thus making multiple applications easier. If you need any further assistance or information on this vacancy, please email Apprenticeships@boltoncc.ac.uk Remembering to quote the vacancy title.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

Rutronik is a modular online shop selling around one million articles across the full spectrum of electronic components.

Rutronik has changed as the market has changed, from a one-man business into the third-largest distributor in Europe, with a workforce of over 1,800 people in 2021. And we are continuing to grow. We now offer our customers not only components, but also tailored solutions, logistics concepts and technical support - in Europe and worldwide.

Employer

Rutronik Uk Limited

Address

The Courtyard, Calvin Street

Bolton

BL1 8PB

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Training

Training provider

BOLTON COLLEGE

Applications for this apprenticeship are being processed by Bolton College

Contact

Kerri Apprenticeships@boltoncc.ac.uk

Level 2 Customer Service Practitioner.

City and Guilds 2794-02 Level 2 Diploma for Customer Service Practitioners.

Functional Skills where appropriate.

Progression into Level 3 Business Adminstration.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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