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Front of House Apprentice-(Hospitality Team Member) Bamburgh Castle Inn

The Bamburgh Castle Inn is looking to recruit a Hospitality Team Member to join their team, offering the opportunity of a career within Hospitality and Catering.

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Closing date: 31 Jul 2022

Apprenticeship summary

  • Weekly wage

    £195.00

  • Working week

    Hours of work to be discussed at interview but evenings and weekends are required.

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    15 Sep 2022

  • Date posted

    03 Mar 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001830440

  • Positions

    1 available

Responsibilities and duties you will learn include:

  • Acknowledging and welcoming guests on arriving at The Inn
  • In line with current guidelines, seating guests at appropriately designated tables
  • Providing information on menu availability
  • Taking orders for food and offering refreshments
  • If requested, knowing the menu items and providing advice
  • Advising on payment methods and taking payment
  • Clearing and cleaning tables in line with current guidance
  • Setting tables ready for next customers
  • Continuously monitoring the service area at all times to ensure clear, clean and tidy
  • Working as part of a team to provide an efficient, friendly but professional service

Requirements and prospects

Desired skills

  • Good communication skills
  • Good listening skills
  • Recognising good customer service and implementing it
  • Able to work as part of a team

Personal qualities

  • Very smart and clean appearance requiring very good personal hygiene
  • Respectful yet friendly and approachable
  • Willingness to learn

Desired qualifications

GCSE in Maths and English Grade 9-3 or A-D (or equivalent).

Future prospects

  • Progression to level 3.
  • Full time employment.

Things to consider

Due to the industry, busy times are weekends and evenings so please be aware this will be within the expected working hours. This apprenticeship is delivered solely in the workplace.

The benefits of working for The Inn Collection group are:

  • (New!) Extra paid holiday in month of your birthday 
  • (New!) 50% off food in any of our Inns 
  • (New!) £1 bed and breakfast in any of our Inns during January, February or March 
  • (New!) 1/3 off room bookings all year round 
  • Weekly pay 
  • Meals on duty 
  • Team member referral reward 
  • Employee Assistance Programme 
  • Tronc 
  • Working for Best Pub Employer at the Publican Awards 

About the employer

When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. A gold award-winner with the North East England Tourism Awards and Great British Pub Awards 2019 finalist, The Bamburgh Castle Inn overlooks the harbour in the fishing village of Seahouses.

Employer

Bamburgh Castle Inn

Address

Main Street

Seahouses

NE68 7SQ

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Training

Training provider

SUNDERLAND COLLEGE

Applications for this apprenticeship are being processed by Northumberland College

Level 2 Standard in Hospitality 

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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