Front of House Apprentice-(Hospitality Team Member) Bamburgh Castle Inn
The Bamburgh Castle Inn is looking to recruit a Hospitality Team Member to join their team, offering the opportunity of a career within Hospitality and Catering.
Closing date: 31 Jul 2022
Apprenticeship summary
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Weekly wage
£195.00
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Working week
Hours of work to be discussed at interview but evenings and weekends are required.
Total hours per week: 30.00
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Expected duration
18 months
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Possible start date
15 Sep 2022
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Date posted
03 Mar 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001830440
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Positions
1 available
Responsibilities and duties you will learn include:
- Acknowledging and welcoming guests on arriving at The Inn
- In line with current guidelines, seating guests at appropriately designated tables
- Providing information on menu availability
- Taking orders for food and offering refreshments
- If requested, knowing the menu items and providing advice
- Advising on payment methods and taking payment
- Clearing and cleaning tables in line with current guidance
- Setting tables ready for next customers
- Continuously monitoring the service area at all times to ensure clear, clean and tidy
- Working as part of a team to provide an efficient, friendly but professional service
Requirements and prospects
Desired skills
- Good communication skills
- Good listening skills
- Recognising good customer service and implementing it
- Able to work as part of a team
Personal qualities
- Very smart and clean appearance requiring very good personal hygiene
- Respectful yet friendly and approachable
- Willingness to learn
Desired qualifications
GCSE in Maths and English Grade 9-3 or A-D (or equivalent).
Future prospects
- Progression to level 3.
- Full time employment.
Things to consider
Due to the industry, busy times are weekends and evenings so please be aware this will be within the expected working hours. This apprenticeship is delivered solely in the workplace.
The benefits of working for The Inn Collection group are:
- (New!) Extra paid holiday in month of your birthday
- (New!) 50% off food in any of our Inns
- (New!) £1 bed and breakfast in any of our Inns during January, February or March
- (New!) 1/3 off room bookings all year round
- Weekly pay
- Meals on duty
- Team member referral reward
- Employee Assistance Programme
- Tronc
- Working for Best Pub Employer at the Publican Awards
About the employer
When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. A gold award-winner with the North East England Tourism Awards and Great British Pub Awards 2019 finalist, The Bamburgh Castle Inn overlooks the harbour in the fishing village of Seahouses.
Employer
Bamburgh Castle Inn
https://www.inncollectiongroup.com/lindisfarne-inn/restaurant/
Address
Main Street
Seahouses
NE68 7SQ
Training
Training provider
SUNDERLAND COLLEGE
Applications for this apprenticeship are being processed by Northumberland College
Level 2 Standard in Hospitality
Apprenticeship standard
Hospitality team member
Level 2 (GCSE)
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