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Retail Sales Advisor Arco Ltd

This isn’t your typical Retail role as you’ll be doing much more than standing behind a checkout! You’ll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Nov 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8am to 5pm (Shared Saturday rota)

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    09 Nov 2021

  • Date posted

    15 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

At Arco you will be working towards a Retailer Level 2 Apprenticeship standard over the course of 15 months.

With stores and vending machines nationwide, selling and hiring our specialist workwear and equipment to customers, small and large, we have been awarded the title of ‘Superbrand’ by the annual initiative to identify and celebrate the UK’s strongest consumer and business to business brands in Britain.

Key Accountabilities & Responsibilities include: 

  • Delivering outstanding levels of customer service
  • Interacting with our customers, in store, on the phone and by visiting customer sites, to promote our products and services
  • Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
  • Processing customer transactions and responding to customer enquiries using our bespoke IT software

Benefits include: 

  • Excellent pension and life assurance scheme
  • Bonus scheme
  • High street retailer discount scheme
  • Health purchase plan
  • 24 days’ annual leave + holiday purchase scheme
  • Community Volunteering days – two days’ paid leave annually to volunteer for a project or charity that means the most to you

Requirements and prospects

Desired skills

  • Experience in account management
  • A full UK driving licence is essential (visiting customers is a vital part of this role)
  • An understanding of IT systems to process transactions and respond to customer enquiries

Personal qualities

  • Experience of working face to face with customers, preferably in a retail environment
  • Flexibility to cover colleague shifts (team absence, holidays)
  • An understanding of what makes a great customer experience

Desired qualifications

No qualifications required.

Future prospects

Ongoing training and Learning. 

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

Arco is the UK’s leading safety company, with a core purpose to keep people safe at work. We distribute over 170,000 world-class quality assured products and training providing expert advice, helping to shape the safety world and make work a safer place. 


Arco Ltd


Unit 2


Wortley Lane

LS12 1DA

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Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Alongside this job role, you also will be studying towards your:

  • Retailer Apprenticeship Standard Level 2
  • Functional Skills in English and maths

Apprenticeship standard


Level 2 (GCSE)

Employer's Application Instructions

Click the link to apply!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Nov 2021