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Spares Division - Apprentice Sales Administrator CATHELCO LIMITED

This is a fantastic opportunity for an enthusiastic individual to join the growing team at Cathelco and kick start your career with this customer service apprenticeship. Throughout your time on programme you will work towards a customer service practitioner qualification with support from your employer and experienced work-based tutors.

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Closing date: 22 Jul 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    25 Jul 2022

  • Date posted

    13 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

To work in the very busy Spares Division, joining an existing team where you will be required to answer mainly email-based, enquiries and purchase orders from worldwide customers and agents.

Have self-confidence to liaise internally with several departments, quoting and order processing, handling internal and external calls, working to weekly and monthly targets, chasing outstanding quotations and having the ability to self-manage an incredibly high workload.

Knowledge of the marine industry is not essential as full, on-going training and support will be given, but managing your own workload and time effectively and productively is crucial. 

To manage a busy group/individual inbox, submit quotes, process purchase orders, self-manage your own workload, answer incoming phone calls as and when necessary, liaise with Technical Dept., Despatch Dept., and Production Department regularly. Attend Internal Training sessions as and when required.

Working relationships with the Country Managers, Technical, Despatch and Production Teams are crucial. You will report to the Spares Division Manager and have a positive working relationship with the existing Spares Division Team Members. To be personable, confident, and eager to learn and succeed. 

To work from a group Inbox as well as a personal inbox but self-manage both by constantly communicating with the Team regarding what is being/has been picked up. To check pricing structures with Spares Division Manager and/or Country Managers.

Requirements and prospects

Desired skills

  • Computer literate, with knowledge of Microsoft Office packages e.g. Word, Excel, email required
  • Experience of using SAP would be an advantage, but training will be given
  • Sales experience and experience of the marine industry advantageous but not essential
  • Excellent verbal and written communication skills

Personal qualities

  • Ability to work as an excellent team player
  • Flexibility and willingness to learn new skills
  • Ability to manage time and workloads with good focus on priorities

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Learning Unlimited continues to develop strong relationships with employers and we encourage any organisation considering recruiting an apprentice to support them to progress onto a higher apprenticeship level or offer full-time employment at the end of their apprenticeship.

About the employer

Cathelco, a world leading marine industry supplier has an exciting opportunity for a Sales Administrator to join the Spares Division. Cathelco has over 50 years’ experience in the manufacturing of equipment for ships and offshore installations, including marine growth protection systems and impressed current cathodic protection systems.




Marine House

Dunston Road


S41 8NY

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Training provider


Applications for this apprenticeship are being processed by Chesterfield College


Hannah Donald 0345 850 1055

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards an Level 3 Business Administrator, with support from your employer and the Chesterfield College Group.

The Level 3 Business Administrator Practitioner apprenticeship standard, which includes:

  • A mixture of face to face and remote visits every 4 - 6 weeks
  • On the job training with a designated mentor
  • Reviews every 6 - 8 weeks with your work-based tutor and line manager/mentor
  • Feedback sessions to discuss progress
  • End-Point Assessment (EPA)

As part of your apprenticeship and dependent on your prior attainment you may be required to complete maths and English Functional Skills (dependent upon your GCSE grades) which is an integral part of your apprenticeship.  Upon successful completion you will be awarded an additional certificate of recognition for these qualifications. 

Apprenticeship standard

Business administrator

Level 3 (A level)

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