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Customer Service Apprentice MMP CONSULTANCY LIMITED

A number of opportunities have arisen within MMP Consultancy for goal orientated and driven candidates to undertake Recruitment Resourcer / Customer Service positions based in Harlow. These are amazing opportunities to grow and develop in a supportive environment which in return can offer a long and prosperous career.

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Closing date: 28 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Thursday – 08:45am – 17:30pm Friday – 08:45am – 17:00pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    12 Oct 2021

  • Date posted

    07 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Duties will include (but not limited to):

  • Acting as first point of contact for all candidate enquiries
  • Contacting prospective and existing candidates via the telephone to discuss current job opportunities, ensuring all details are inputted accurately
  • Liaising with Senior Consultants to confirm availabilities to work and prospective candidates
  • General administration duties
  • In order to be considered for this role, you will have previous experience of working within a team environment as well as working to your own initiative. You MUST also be confident in making and answering telephone calls.

The successful individual will be:

  • Confident, enthusiastic and driven with a willingness to learn
  • Excellent communicator with the ability to communicate with people at all levels
  • Possess a strong attention to detail
  • Looking to progress with a career in Recruitment/Sales

Requirements and prospects

Desired skills

  • Good Communicator
  • Excellent work ethic
  • Flexibility (taking on overtime)
  • Customer Awareness (Responsive to the needs of the customer and aim to deliver customer satisfaction)

Personal qualities

  • Friendly
  • Teamwork skills
  • Can do attitude

Desired qualifications

Grades A-D (9-3) in Maths and English is essential

Future prospects

There will be opportunities for progression and a permanent position subject to performance.

About the employer

MMP Consultancy Ltd is a privately owned specialist Recruitment Consultancy dedicated to supplying both the Public and Private Sector with the highest quality professionals across London and the South East. With over 16 years experience between the two founders we quickly established ourselves as leading professionals within our fields. During this time we have prided ourselves on building excellent relationships with both clients and candidates alike. Not only understanding both the technical quality's required by the client but also the understanding the environment of the work place.




Westgate House

West Square


CM20 1YS

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Training provider


Applications for this apprenticeship are being processed by Hertford Regional College


The Apprenticeship Team 01992 411572

  • Working towards completing level 2 Customer Service Practitioner Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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