Customer Service Apprentice N JENKINS & SONS LTD
Due to the expansion of our business, we are looking for an Apprentice to join our Customer Service to help support our busy team.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 11 Aug 2022
Apprenticeship summary
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Weekly wage
£192.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
40 hours per week. General office hours Monday – Friday i.e. 9am-5pm
Total hours per week: 40.00
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Expected duration
18 months
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Possible start date
05 Sep 2022
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Date posted
14 Jun 2021
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001724032
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Positions
1 available
Duties include:
- Undertake clerical duties (e.g. answering emails, phones)
- Liaising with customers and engineers to ensure the smooth running of the day-to-day running of the business
- Handle records and paperwork
- Resolve issues as fast as possible
- Any other duties that befit your role within the business
Requirements and prospects
Desired skills
You should have excellent communication skills with a passion for providing an exceptional customer journey.
Personal qualities
Friendly, a team player, the ability to listen to your peers, organised and reliable.
Desired qualifications
You should have a good standard of maths & English
Future prospects
There is excellent potential for permanent employment on successful completion of your apprenticeship.
Things to consider
Please consider how you will get to work each day.
About the employer
A family business established in 2016 in response to many years’ experience seeing the gas engineering trade lose sight of what is important: safety, reliability and professionalism. Our engineers are trained to the highest standards and continue their training in the traditional way by working alongside those more experienced colleagues. They are, of course, all Gas Safe registered and, as part of our continued commitment to reassuring our customers are required to prove their registration at every customer visit.
Employer
N JENKINS & SONS LTD
Address
Unit 2 Lime Tree Business Park
Lime Tree Road
Matlock
DE4 3EJ
Training
Training provider
UNIVERSITY OF DERBY
Applications for this apprenticeship are being processed by University Of Derby
Contact
Kath Ferns 0800 0740099 feapprenticeships@blc.ac.uk
- Customer Service level 2 appretniceship
- Maths & English functional skills if required
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Please apply directly through Buxton & Leek College.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 11 Aug 2022