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Customer Service Apprentice N JENKINS & SONS LTD

Due to the expansion of our business, we are looking for an Apprentice to join our Customer Service to help support our busy team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Aug 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40 hours per week. General office hours Monday – Friday i.e. 9am-5pm

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    05 Sep 2022

  • Date posted

    14 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001724032

  • Positions

    1 available

Duties include:

  • Undertake clerical duties (e.g. answering emails, phones)
  • Liaising with customers and engineers to ensure the smooth running of the day-to-day running of the business
  • Handle records and paperwork
  • Resolve issues as fast as possible
  • Any other duties that befit your role within the business

Requirements and prospects

Desired skills

You should have excellent communication skills with a passion for providing an exceptional customer journey.

Personal qualities

Friendly, a team player, the ability to listen to your peers, organised and reliable.

Desired qualifications

You should have a good standard of maths & English

Future prospects

There is excellent potential for permanent employment on successful completion of your apprenticeship.

Things to consider

Please consider how you will get to work each day.

About the employer

A family business established in 2016 in response to many years’ experience seeing the gas engineering trade lose sight of what is important: safety, reliability and professionalism. Our engineers are trained to the highest standards and continue their training in the traditional way by working alongside those more experienced colleagues. They are, of course, all Gas Safe registered and, as part of our continued commitment to reassuring our customers are required to prove their registration at every customer visit.

Employer

N JENKINS & SONS LTD

Address

Unit 2 Lime Tree Business Park

Lime Tree Road

Matlock

DE4 3EJ

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Training

Training provider

UNIVERSITY OF DERBY

Applications for this apprenticeship are being processed by University Of Derby

Contact

Kath Ferns 0800 0740099 feapprenticeships@blc.ac.uk

  • Customer Service level 2 appretniceship
  • Maths & English functional skills if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please apply directly through Buxton & Leek College.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Aug 2022