Business Growth Apprentice

LINDY ELECTRONICS LTD

THORNABY (TS17 9JY)

Closes in 20 days (Monday 1 December 2025 at 11:59pm)

Posted on 10 November 2025

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Summary

The Account Development Executive is a key member of the UK Sales Team, responsible for driving growth by engaging with low-spend, dormant, and potential customers across the UK. This office-based role focusses on generating sales and revenue through outbound and inbound telephone and MS Teams communication.

Wage

£18,500 a year

Check minimum wage rates (opens in new tab)

Commission at 5% of gross profit on monthly sales.

Training course
Sales executive (level 4)
Hours
Monday to Friday between 9am - 5pm.

37 hours 30 minutes a week

Start date

Monday 8 December 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Conduct outbound calls to existing, low-spend, dormant, and potential customers; follow up on leads.
  • Manage inbound sales enquiries efficiently.
  • Support the development of a robust sales pipeline by identifying new customer opportunities.
  • Build and maintain strong relationships with customers.
  • Handle customer queries and resolve issues promptly, providing outstanding customer service.
  • Assist in maintaining and developing customer relationships via telephone and email.
  • Monitor customer accounts and provide feedback or reports on customer activity, preferences, and satisfaction.
  • Record all calls, contacts, and sales activities accurately in the CRM system.
  • Manage sales administration tasks, including order processing, generating quotes, and updating relevant customer information.
  • Prepare reports on sales performance and customer feedback as required.
  • Participate in team meetings, sharing insights, challenges, and best practices to support overall team performance.
  • Provide insights into market trends, competitor activity, and customer needs to improve lead generation and conversion strategies.

Where you'll work

SADLER FORSTER WAY
TEESSIDE INDUSTRIAL ESTATE
THORNABY
TS17 9JY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ZENITH TRAINING LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

  • A fully work-based programme undertaking Level 4 Sales Executive Apprenticeship Standard qualification over 18-months.
  • You will receive support from your employer's mentor throughout as well as your training provider, who will come out on site to deliver your apprenticeship qualification.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Initiative

About this employer

LINDY ELECTRONICS LTD is a UK-based private limited company specializing in IT and AV connectivity solutions, with a global presence and over 90 years of history.

https://www.lindy.co.uk/ (opens in new tab)

After this apprenticeship

  • Potential full-time role is available for the right candidate which could also lead to career advancement within the organisation.

Ask a question

The contact for this apprenticeship is:

ZENITH TRAINING LIMITED

Ian Wilkinson

ianwilkinson@zenithtraining.org.uk

01919171097

The reference code for this apprenticeship is VAC1000350630.

Apply now

Closes in 20 days (Monday 1 December 2025 at 11:59pm)

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