Pharmacy Services Assistant Apprentice - Level 2

Withymoor Pharmacy

Brierley Hill (DY5 3RJ)

Closes in 13 days (Monday 24 November 2025 at 11:59pm)

Posted on 10 November 2025


Summary

Applying for a Pharmacy Services Assistant Level 2 Apprenticeship is a great opportunity for anyone interested in starting a rewarding career in healthcare. This apprenticeship allows you to earn while you learn, gaining hands-on experience in a real pharmacy setting while working towards a nationally recognized qualification.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, shifts TBC.

37 hours 30 minutes a week

Start date

Monday 8 December 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

Assist in the preparation, labelling, and dispensing of prescription medicines under pharmacist supervision.
Provide a friendly, professional, and confidential service to all patients and customers.
Handle over-the-counter (OTC) sales, offering advice within the limits of competence and referring to the pharmacist when appropriate.
Support the management of stock levels — including ordering, receiving, and storing medicines safely and securely.
Maintain the cleanliness and organisation of the dispensary and retail areas.
Assist in the delivery of NHS and private pharmacy services such as:

Prescription collection and delivery
Medicine Use Reviews (MUR) and New Medicine Service (NMS) support
Blood pressure checks, flu vaccinations, and other health services
Operate the pharmacy computer systems accurately for dispensing, stock control, and record-keeping.
Comply with all company policies, data protection, and GPhC standards.
Undertake continuous professional development to maintain and enhance knowledge and skills.

Where you'll work

Squires Court
Brierley Hill
DY5 3RJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Withymoor Pharmacy is a trusted, community-focused independent pharmacy serving Brierley Hill and the surrounding area. We pride ourselves on delivering exceptional patient care, offering a wide range of NHS and private pharmacy services, and supporting the health and wellbeing of our local community.

After this apprenticeship

After completing a Level 2 Pharmacy Services Assistant Apprenticeship, individuals can progress to the Level 3 Pharmacy Technician qualification, leading to registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician. This opens doors to more advanced roles such as Senior Dispensary Technician or Accuracy Checking Technician. With experience, further opportunities include supervisory or management positions, such as Dispensary Supervisor or Pharmacy Team Leader, as well as roles in training, hospital pharmacy, or primary care settings. Over time, career development can extend into specialist areas like medicines optimisation, clinical pharmacy, or pharmacy management, offering a clear and rewarding pathway for professional growth within healthcare.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000350505.

Apply now

Closes in 13 days (Monday 24 November 2025 at 11:59pm)

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