Level 3 Human Resources Support Apprenticeship
NCC OPERATIONS LIMITED
Bristol (BS16 7FS)
Closes in 14 days (Tuesday 25 November 2025 at 11:59pm)
Posted on 10 November 2025
Contents
Summary
At NCC we have created a new role, an HR support apprenticeship. Our HR support apprenticeship will equip you with the skills to handle day to day HR queries, provide HR advice as well as work on a range of HR processes ranging in complexity.
- Wage
-
£18,000 a year
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday, exact hours to be agreed between the apprentice and their manager.
37 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing HR administration support to the team on full lifecycle employee administration
- Support the learning and development team with administrative duties and support large scale events
- Ensure all HR records are maintained accurately and to a high standard
- Support the recruitment team with administration activities such as ensuring job descriptions are up-to-date and stored correctly
Where you'll work
National Composite Centre Bristol & Bath Science Park
Feynman Way
Emersons Green
Bristol
BS16 7FS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Working closely with SGS College, the apprenticeship is delivered over 18 months (with an additional 3-month End Point Assessment). The EPA has two elements; a consultative project and a professional discussion.
The rest is up to you!
Programme Delivery:
Attend College (remotely or on campus) one day a week at SGS College Filton Campus. 70% of the taught element will be over Microsoft Teams and 30% in the classroom
More training information
The program covers a range of essential topics in HR support, including:
- Business, Culture, and Change in Context
- Principles of Analytics
- Core Behaviours for People and Professionals
- Essentials for People Practice
You will learn through a combination of taught sessions, activities based on case studies and via self-study. The assessments are through written assignments.
Outcome:
At the end of the apprenticeship, you will achieve an industry recognised Level 3 apprenticeship as well as a CIPD Foundation Certificate in People Practice
Interview and what to expect:
Initial telephone discussion followed, if you are shortlisted by an onsite interview at NCC which will last up to one hour. You will meet two colleagues in HR who will ask you questions about your experience to date and why you think this apprenticeship is the right way forward for you to develop
You will also be given time to ask any questions that you have about us, or the programme.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- · Understanding of GDPR
- Self motivated
- Proactive Learning
- · Flexible and adaptable
About this employer
Who are NCC? We help manufacturers take on bigger challenges - whether that’s building cleaner aircraft, scaling up offshore wind, or strengthening the UK’s supply chains. We’re here to deliver practical outcomes, not prototypes that sit on shelves. Who we work with We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What it’s like here We’re not a startup. We’re not a corporate. We’re a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you’ll be trusted to get on with it.
https://www.nccuk.com/ (opens in new tab)
Company benefits
What we offer: · Up to 12.5% employer pension contribution · Private medical cover · 5 weeks holiday · Hybrid and flexible working as standard · Support to keep learning and progressing · University of Bristol honorary staff status
After this apprenticeship
The Level 3 qualification is a stepping stone into or within a support role, preparing you for positions such as:
- HR Assistant
- HR Administrator
- HR Coordinator
- L&D (Learning & Development) Administrator/Assistant
- Training Assistant/Coordinator
- Payroll Specialist/Administrator (often a related function)
In these roles, you will gain hands-on experience in core HR functions, such as maintaining employee records, supporting recruitment, assisting with payroll preparation, managing onboarding, and handling day-to-day employee queries.
Ask a question
The contact for this apprenticeship is:
SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
Elaine Baillie
elaine.baillie@sgscol.ac.uk
The reference code for this apprenticeship is VAC1000350436.
Apply now
Closes in 14 days (Tuesday 25 November 2025 at 11:59pm)
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