Business Administration Level 3 Apprentice
Gateshead Council Learning and Skills
Gateshead (NE8 1HH)
Closes in 15 days (Monday 24 November 2025)
Posted on 7 November 2025
Contents
Summary
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading, as you’re just what we’re looking for.
- Wage
-
£14,566 a year
- Training course
- Business administrator (level 3)
- Hours
-
37 hours per week. Monday - Friday.
37 hours a week
- Start date
-
Friday 12 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Your role will entail enrolling learners onto learning programmes, arranging payments where required and providing relevant course information.
- You will be providing information, advice and guidance to enable learners and employers to make informed decisions about their learning.
- Whilst doing your role, you will work towards a Level 3 apprenticeship in a related area, such as business administration or data technician.
- We are seeking a motivated and detail-oriented apprentice with an interest in business and educational procedures. You will have experience in using effective written and oral communication skills, possess proficiency in Microsoft Office, and be a flexible team player capable of managing various administrative tasks in a dynamic environment.
Where you'll work
Civic Centre
Regent Street
Gateshead
NE8 1HH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
About this employer
Learning and Skills are a dynamic team within the Education, Schools and Inclusion service. We deliver learning opportunities to the most vulnerable residents in Gateshead, provide apprenticeships to over 400 businesses, and create project opportunities through external funding to help move people nearer to the labour market. Gateshead Council Learning and Skills work for the most vulnerable residents to raise aspirations and improve social mobility through outstanding teaching practices that cultivates aspiration and ambition. We contribute to making Gateshead a fairer and more resilient economy; a place for everyone to thrive and have an opportunity to realise their full potential in learning, work or positive health and well-being.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Progression to Learning & Skills advisor post.
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
Lsbusinessdevelopment@gateshead.gov.uk
0191 433 8727
The reference code for this apprenticeship is VAC1000350060.
Apply now
Closes in 15 days (Monday 24 November 2025)
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