Marketing & Communications Assistant Apprentice

THE DISABILITY SYNDICATE

Derby (DE24 8BX)

Closes in 17 days (Monday 24 November 2025 at 11:59pm)

Posted on 7 November 2025

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Summary

The Marketing & Communications Assistant supports the delivery of communications across the organisation. This includes helping to create content for social media, email, app platforms and printed materials, while providing operational and administrative support to internal teams. The role will also involve maintaining & updating our CRM system.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday to Friday, 9am to 5pm

37 hours 30 minutes a week

Start date

Monday 1 December 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Marketing & Communications:

  • Create, schedule and publish content across social media platforms to build engagement and awareness
  • Assist with developing marketing materials such as newsletters, blogs, leaflets and email updates
  • Help maintain the organisation’s website and app content, ensuring information is accurate and up to date
  • Manage updates and engagement on the Carers WhatsApp Community Page to support peer connection and signposting
  • Support planning and delivery of awareness campaigns, service promotions and events
  • Ensure all messaging is consistent with brand tone and values
  • Produce simple design assets using tools such as Canva
  • Draft written content suitable for a variety of audiences, including staff, carers, partners and the wider community
  • Support the collection of stories, case studies, and creative content for campaigns
  • Update and maintain contact records within HubSpot
  • Support accurate recording of engagement activity and data for communications
  • Ensure data is handled in line with GDPR and internal policies

Provide ad hoc day to day administrative support to:

  • Independent Living Advisor Team (e.g., follow-ups, document formatting, scheduling support)
  • Blue Sky Social Card Team (e.g., application processing, updating records)
  • Carer Support Team (e.g., sharing resources, coordinating information)
  • Assist with basic payroll administration including compiling timesheets and checking data accuracy
  • Support general office tasks such as data entry, filing, note-taking and responding to enquiries
  • Work closely with internal teams to ensure clear and timely sharing of information
  • Help improve internal communications, including updates, notices and collaborative working
  • Contribute to a positive, supportive and well-connected team culture

Where you'll work

12 Pride Point Drive
Pride Park
Derby
DE24 8BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EMA TRAINING LIMITED

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

  • Multi-Channel Marketer Level 3
  • Face to face training sessions will be delivered from the state-of-the-art Derby EMA training hub  

The 3 core knowledge units are as follows: 

  • Fundamentals of Marketing
  • Content Marketing
  • Marketing Campaign Fundamentals  

In addition to the modules above, you will also study towards the Google Analytics vendor qualification. 

Further support will be provided to you through your Digital Coach/Mentor via onsite visits and remote communication. 

Requirements

Essential qualifications

GCSE in:

5 GCSEs including maths and english (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Time management skills
  • Positive attitude

Other requirements

Must have a driver's licence.

About this employer

The Disability Syndicate is a social enterprise delivering expert services to the social care, disability, and charity sectors. We are home to a number of services allowing individuals to live more independently and better the community.

https://disabilitysyndicate.com/ (opens in new tab)

Company benefits

• Flexible working options • City centre office location with good transport links • Free On-Site Parking • 28 days annual leave, extra 1 day added per year • Blue Sky Social Card Staff Discount Scheme Access

After this apprenticeship

Opportunity for a full-time position within the team upon completion of the apprenticeship programme. 

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

apply@ematraining.co.uk

The reference code for this apprenticeship is VAC1000350049.

Apply now

Closes in 17 days (Monday 24 November 2025 at 11:59pm)

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