IT Production Technician Apprentice (Gigacycle Ltd)
GIGACYCLE LTD
Manchester (M44 5AY)
Closes in 21 days (Friday 28 November 2025 at 11:59pm)
Posted on 6 November 2025
Contents
Summary
Estio have a fantastic new opportunity for 1x IT Production Technician, who is interested in joining one of the UKs leading IT disposal and recycling providers.
- Wage
-
£15,000 a year
Check minimum wage rates (opens in new tab)
Salary: £15,000 - £18,000 a year
- Training course
- Information communications technician (level 3)
- Hours
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Monday to Friday.
Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working with in a company with numerous awards and accolades, you will be part of a hungry and dynamic team that go beyond the standard WEEE legislation to provide a superior service, not knowing anything but success!
Join our team as a motivated IT Production Technician Apprentice, working in the role has excellent career opportunities to progress rapidly.
This role will be working within our data erasure facility specialising in the processing of laptops, desktops, servers and more. This will include data sanitisation or destruction of data bearing items, testing, and grading such items to produce an accurate report of the functionality and condition of each item within the production environment.
Duties and key responsibilities:
- Auditing IT hardware into our system
- Erasing data using our specialist software and processes
- Testing and grading equipment on our system
- General IT hardware roles as fit to the business
- General warehouse duties
Where you'll work
Unit D 2 Gilchrist Road Irlam
Manchester
M44 5AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ESTIO TRAINING LIMITED
Training course
Information communications technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Training schedule
More training information
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
- Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
- Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
- Prioritise systems support tasks and monitor and maintaining system performance.
- Maintain regulatory, legal and professional standards.
- Support the information systems needs for your business.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Good IT skills required
- IT Hardware experience
- To work on own initiative
- Team player
Other requirements
• Previous experience in production warehouse would be advantageous
About this employer
Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Working in accordance with the WEEE Directive and Environmental legislation in the UK, providing a service to assist organisations in the disposal of their redundant computers, IT and electrical equipment. Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies. We have a secure processing facility and sales offices in Manchester. We provide services for clients all over the UK, using our fleet of own drivers and satellite tracked vehicles.
After this apprenticeship
- Offers a permanent role upon completion of the apprenticeship depending on performance.
- Opportunities for hands-on learning, growth, and professional development.
- Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact.
Ask a question
The contact for this apprenticeship is:
ESTIO TRAINING LIMITED
Jordan Whitworth
JordanWhitwroth@bpp.com
01133500333
The reference code for this apprenticeship is VAC1000349952.
Apply now
Closes in 21 days (Friday 28 November 2025 at 11:59pm)
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