Business Admin Apprentice
A.W.LUMB & CO.LIMITED
Tamworth (B77 4DS)
Closes in 13 days (Friday 21 November 2025 at 11:59pm)
Posted on 7 November 2025
Contents
Summary
Looking to build a solid future? Join us as a Business Admin Apprentice and start your journey in an industry that offers real opportunities. Our apprenticeship programme gives you hands-on experience while you learn — working alongside a supportive team, gaining product knowledge, customer service, sales and IT skills in a busy sales office.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am-5pm
37 hours 30 minutes a week
- Start date
-
Monday 12 January 2026
- Duration
-
1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Admin Apprentice, you'll get involved in a wide range of tasks, including:
- Creating and amending product data within our ERP system
- Supporting both IT and Sales teams
- Helping to raise quotes and process orders
- Getting quotes from suppliers and raising purchase orders
- Liaising with suppliers and customers to arrange deliveries
- Supporting with office admin and answering incoming calls
- Shadowing team members to understand how the different aspects of the sales process works
Where you'll work
Sandy Way
Amington Industrial Estate
Tamworth
B77 4DS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will be in the workplace. Working towards a Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
A W Lumb & Co. Ltd is a subsidiary of Lords Group Trading, who operate as a specialist distributor of building, plumbing, heating and DIY goods across several Brands. The Group principally sells to local tradesmen, small to medium-sized construction companies and retails directly to the general public.
After this apprenticeship
There are good opportunities to progress within the company and in the wider Builder's Merchants industry in general.
Ask a question
The contact for this apprenticeship is:
A.W.LUMB & CO.LIMITED
Heather McMeckan
heather.mcmeckan@lordsbm.co.uk
The reference code for this apprenticeship is VAC1000349731.
Apply now
Closes in 13 days (Friday 21 November 2025 at 11:59pm)
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