Apprentice Business Administrator
TEST ALL WATER LIMITED
Mansfield (NG19 9BG)
Closes in 24 days (Friday 5 December 2025 at 11:59pm)
Posted on 11 November 2025
Contents
Summary
We are seeking an enthusiastic and organised Apprentice Administrator. This role offers an excellent opportunity to gain experience in a busy office while working towards a Level 3 Administration apprenticeship. You'll play an important role in supporting day-to-day office operations, ensuring smooth communication and efficient administrative processes.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9:00am- 5:00pm. There may also be occasional opportunities for additional Saturday work (remunerated). Half an hour for lunch.
37 hours 30 minutes a week
- Start date
-
Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
- Provide administrative support, including handling correspondence, filing, and data entry
- Answer and direct phone calls, emails, and other enquiries professionally
- Assist in the organisation of meetings, preparing agendas, minutes, and required documentation
- Support with document management, including updating spreadsheets, databases, and company records
- Help maintain office supplies and equipment inventories
- Contribute to customer service by responding to enquiries and providing information as needed
- Assist with business processes and associated finance administration, such as processing customer orders, sales and purchase invoices, and organising and monitoring shipping arrangements
- Learn and apply business systems and software, including Microsoft Office and internal company platforms
- Ensure all work complies with confidentiality and data protection policies
Where you'll work
Unit 64
Block 8 Old Mill Lane Industrial Estate
Mansfield Woodhouse
Mansfield
NG19 9BG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
- This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours
- We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site
- These workshops are carefully designed to support the learning required throughout the apprenticeship programme
- You will attend monthly online tutorials and have regular visits with your training specialist in your place of work
- We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship
- These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way
- You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
- You will experience a blended learning model
- You will gather learning evidence, journals and off-the-job records using your e-portfolio
- At the end of the planned learning period, it will be agreed by all parties that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged
Requirements
Essential qualifications
GCSE in:
- English (grade A-C/4-9)
- Maths (grade A-C/4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
- Positive attitude
- Good interpersonal skills
- Time management skills
- Confident using computers
- Use of Microsoft packages
- Able to work independently
- Professional and reliable
About this employer
Established in 2016, Test All Water are widely recognised as one of the UK's leading retailers of water testing equipment, with a customer base stretching across the UK, Europe and beyond. Due to rapid expansion of our online business and the sales platforms we operate through, a vacancy for a Business Administrator has arisen based at our Head Office in Mansfield, with the aim of providing a range of business support services as we continue to develop our markets and the range of products and services we offer. We are looking for a highly motivated individual who will receive the training and support necessary to become a confident and competent administrator, but also opportunities for exposure to all aspects of this busy online retail environment
After this apprenticeship
Training and Development:
- As part of your apprenticeship, you will work towards a Level 3 Business Administrator qualification
- You will receive structured training and mentoring to help you develop skills in communication, organisation, problem-solving, and professional business practices
- We hope that you'll want to continue learning and stay with us upon completion
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
Laura
apprenticeships@wnc.ac.uk
01623 900467
The reference code for this apprenticeship is VAC1000349645.
Apply now
Closes in 24 days (Friday 5 December 2025 at 11:59pm)
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