Level 3 Business Administration Apprenticeship
Hurst Hill Primary School
Coseley Bilston (WV14 9AJ)
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
Posted on 9 December 2025
Contents
Summary
Are you a great communicator with good attention to detail? An excellent opportunity is available to complete a Level 3 Business Administration Apprenticeship at Hurst Hill Primary School, part of the Hales Valley Trust. You will complete the qualification work-based with the support from the office manager.
- Wage
-
Competitive
Competitive wage offered
Check minimum wage rates (opens in new tab)
The salary is £12,574 pa (pro rata) which is NMW for apprentices (£7.55 per hour for the first year of the apprenticeship) for 39 weeks per year plus holiday pay. After the first year the wage will be NMW for age.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday between 8.00am - 4.30pm. Term Time only.
37 hours a week
- Start date
-
Monday 19 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Reporting to the School Office Manager, you will provide full administrative support to the school community.
- Administrative Duties
- Provide an effective and robust front of house service and admin support to the school, adhering to safeguarding regulations at all times
- Issue communications and letters to parents, staff and pupils as required
- Support the organisation of school events, trips and related administration
- Deal with telephone and face-to-face enquires from all school stakeholders
- Utilise Parentmail for communications and be responsible for any queries, including registrations.
- Deal with all deliveries into school, distributing to staff as appropriate, necessary administration relating to deliveries
- Deal with all post in and out of school
- Assisting with the management of stock items held in school
- Support with school wide attendance, maintaining accurate records and tracking statistics
- Oversee the finance management for breakfast and after-school provision
- Support the office manager with school finance administration
- Data Management
- Responsible for the management of school information management systems, ensuring pupil records are up-to-date and accurate
- Work closely with the HT to input, monitor and maintain accurate school data. Support for the School
- Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
- Contribute to the overall ethos/work/aims of the Trust
- Participate in training, other learning activities and performance development as required
- Attend and participate in meetings as required
- Any other duties commensurate with the duties/responsibilities/grade of the post
Where you'll work
Hurst Hill Primary School
Paul Street
Coseley Bilston
WV14 9AJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUNIPER TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship Standard
- Support with English and Maths skills gaps (if required)
- Work-based learning
- End point Assessment
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Professional attitude
Other requirements
The successful applicant will require an Enhanced DBS and references.
About this employer
Hales Valley Multi Academy Trust is a primary academy trust, based in Dudley, West Midlands. We currently consist of seven very different primary schools, ensuring that our Trust is a diverse and exciting place to work and learn. We put our children at the heart of everything we do and are dedicated to providing them with an enriching curriculum, underpinned by our overall commitment to high standards across the board. We value our staff and ensure that they are well supported and trained. We have a continual professional development guarantee that provides a clear career pathway of training and opportunities for all staff at all levels.
Our family of schools work closely together, ensuring that staff and children benefit from sharing the excellent practice that exists across the Trust. Our schools are well supported by the Board of Directors and the Trust Central team. We believe that we are stronger together – all schools sharing capacity, resources and expertise. We believe that collaboration is fundamental to providing the best learning opportunities through a meaningful curriculum where children and adults acquire the knowledge, skills and positive attitudes to prepare and strengthen them for their role in society: today, tomorrow and in the future. We support and care for each other, especially when things go wrong; we are a family. This role provides you with an opportunity to join our family to improve outcomes for children.
After this apprenticeship
- The Hurst Hill Primary School will endeavour to offer ongoing employment and development whenever possible
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
The reference code for this apprenticeship is VAC1000349595.
Apply now
Closes in 26 days (Monday 5 January 2026 at 11:59pm)
Sign in with your GOV.UK One Login to apply.