Business Administrator Apprentice
UNITED LEARNING TRUST
Little Hulton Manchester (M38 9HF)
Closes in 3 days (Friday 7 November 2025 at 11:59pm)
Posted on 3 November 2025
Contents
Summary
As an Administrator apprentice at Dukesgate Academy, you will be an integral support to the Admin & Reception Team, reporting directly to the Office Manager & Principal. This role is essential in supporting a first-class day-to-day service. The postholder must be IT literate and possess a confident telephone manner and the ability to multi-task.
- Wage
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Competitive
Competitive wage offered
Check minimum wage rates (opens in new tab)
£14,723 FTE to £20,280 FTE
- Training course
- Business administrator (level 3)
- Hours
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This role is working Mon-Fri from 8:15am to 4:15pm.
Term time only (39 weeks) plus 10 days.
Training allocated time will be spread across the week (M-F).
37 hours 30 minutes a week
- Start date
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Monday 17 November 2025
- Duration
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1 year 4 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role is to work alongside the current Administration Team and learn all aspects of administration and reception whilst working in a busy environment. Invaluable experience will be gained within the Administration and Reception areas of the school whilst working towards an Apprenticeship. Liaison with all required stakeholders is essential for the role, therefore, the postholder will receive training in this area but it is expected that they demonstrate exemplary customer service.
To provide a strong administrative support service to the school, maintaining school office systems in an effective and consistent manner to the benefit of the school.
To have a strong work ethic and the ability to learn whilst working in a busy environment. The successful candidate will be offered the opportunity to support open evenings and parent evenings etc to further their training, but attendance is not compulsory.
Where you'll work
Dukesgate Academy
Earlesdon Crescent
Little Hulton Manchester
M38 9HF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNITED CHURCH SCHOOLS TRUST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprentices complete a mix of on-the-job training and off-the-job learning in the workplace (a minimum of 6.5 hours per week). Training sessions are delivered online with 2 face-to-face days.
More training information
United Apprenticeships programmes are designed to cater to the diverse needs of the school community and empower school support staff. There are two key stages to the apprenticeship:
The Practical Period (On-Programme Learning):
This is the main learning phase of the apprenticeship, where apprentices develop the knowledge, skills, and behaviours needed for their role. They will complete a mix of workplace training, online learning, assignments, and practical tasks, all supported by their Programme Lead and workplace mentor.
Gateway and End-Point Assessment (EPA):
Once an apprentice has completed their training and is confident in their role, they go through “Gateway,” where their employer and Programme Lead confirm they are ready for the final assessment. The End-Point Assessment is a formal process where apprentices demonstrate what they’ve learned through a combination of assessment methods, depending on their apprenticeship programme.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
A-Level or equivalent desirable. Good numeracy and literacy skills essential
About this employer
Dukesgate Academy is a calm, caring and inclusive place where all children are encouraged to aim high, and develop to the very best of their ability. We place an emphasis on positive behaviour, and developing good attitudes and habits towards learning.
After this apprenticeship
On successful completion the apprentice will be qualified as a Level 3 Business Administrator which could provide a clear progression path, enabling individuals to develop their skills and advance in their careers.
The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications.
Ask a question
The contact for this apprenticeship is:
UNITED CHURCH SCHOOLS TRUST
The reference code for this apprenticeship is VAC1000349158.
Apply now
Closes in 3 days (Friday 7 November 2025 at 11:59pm)
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