Level 2 Facilities Operative Apprenticeship - St'Peter's CE Middle School
INSPIRE ATA LIMITED
Windsor (SL4 2QY)
Closes in 22 days (Friday 21 November 2025 at 11:59pm)
Posted on 28 October 2025
Contents
Summary
Join our team as a Facilities Operative Apprentice, helping to keep our school clean, safe, and well-maintained. You’ll support site security, daily maintenance, and uphold high health and safety standards while promoting the welfare of all pupils and staff.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Facilities services operative (level 2)
- Hours
-
Monday to Friday, 7:00am to 10:00am and 3:00pm to 6:00pm.
30 hours a week
- Start date
-
Monday 15 December 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Security
- Follow agreed school procedures for opening and locking the premises each day.
- Respond to emergency call-outs promptly and take appropriate action.
- Inspect the site for hazards, damages, and intruders, ensuring safety and security.
- Maintain lighting systems and ensure alarm systems are kept in good working order.
- Supervise contractors, manage site access, and ensure all work is completed to a high standard.
Cleaning & Site Care
- Keep accurate records of cleaning routines and ensure all areas meet hygiene standards.
- Remove litter daily and report or remove graffiti as required.
- Ensure all ground and floor surfaces are safe for pupils, staff, and visitors.
- Spot clean spillages of liquids, solids, or body waste immediately.
- Clean toilet areas during the day if necessary.
- Follow COSHH procedures and ensure safe handling of cleaning products.
Porter & Support Duties
- Act as a porter for deliveries, furniture moves, and lifting tasks as required.
- Set up tables, chairs, and equipment for events and classroom activities.
- Safely dispose of unwanted or redundant furniture and equipment following school procedures.
- Move furniture between rooms efficiently and safely.
Health & Safety
- Carry out all duties in line with the school’s Health and Safety policy and procedures.
- Conduct risk assessments and wear appropriate protective clothing when needed.
- Test safety equipment and report any faults immediately.
- Assist in fire drills and ensure evacuation procedures are followed correctly.
- Monitor and adjust heating and ventilation systems for comfort and efficiency.
Repair & Maintenance
- Perform minor repairs, including locks, paintwork, and gutters, quickly and effectively.
- Report major defects or damages to the Headteacher or School Business Manager.
- Take immediate action to make safe any hazards or unsafe areas.
- Liaise with contractors for minor repairs and negotiate costs to ensure best value.
- Provide feedback and recommendations for site improvements.
- Ensure waste is disposed of correctly and the school is adequately maintained.
General Duties
- Maintain logs and records of all maintenance, cleaning, and safety checks.
- Communicate effectively with colleagues, contractors, and visitors.
- Maintain confidentiality regarding school, staff, pupils, and parents.
- Work independently and as part of a team to complete tasks within deadlines.
- Respond courteously to enquiries and represent the school positively.
- Participate in relevant training to develop skills and ensure safe working practices.
Where you'll work
24 Crimp Hill Road
Old Windsor
Windsor
SL4 2QY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE SKILLS PARTNERSHIP LIMITED
Training course
Facilities services operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
- Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
- Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
- Carry out health and safety checks in accordance with SOPs
- Report the findings of health and safety checks in accordance with SOPs
- Identify risks, hazards and threats to people, property and premises in accordance with SOPs
- Act on the findings of health and safety checks in accordance with SOPs
- Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
- Report on the actions taken in accordance with SOPs
- Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
- Respond to customers’ queries and incidents in accordance with SOPs
- Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
- Deal with complaints in accordance with SOPs
- Keep customers informed of developments, issues and delays in accordance with SOPs
- Apply policies in sustainability and corporate social responsibility in accordance with SOPs
- Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
- Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
- Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
- Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
- Report the findings of premises and equipment inspections in accordance with SOPs
- Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
- Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
- Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
- Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
- Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
- Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
- Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
- Greet and treat visitors in accordance with SOPs
- Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
- Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
- Report issues and problems in accordance with SOPs
- Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
- Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
- Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
- Report the correct operation of FM buildings and equipment in accordance with SOPs
- Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
- Complete and keep up-to-date personal development plans
- Keep FM-related skills up-to-date
- Keep FM-related knowledge up-to-date
- Manage customer expectations in accordance with SOPs and organizational expectations
- Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
- Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
- Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
- Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
- Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
- Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
- Carry out health and safety checks in accordance with SOPs
- Report the findings of health and safety checks in accordance with SOPs
- Identify risks, hazards and threats to people, property and premises in accordance with SOPs
- Act on the findings of health and safety checks in accordance with SOPs
- Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
- Report on the actions taken in accordance with SOPs
- Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
- Respond to customers’ queries and incidents in accordance with SOPs
- Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
- Deal with complaints in accordance with SOPs
- Keep customers informed of developments, issues and delays in accordance with SOPs
- Apply policies in sustainability and corporate social responsibility in accordance with SOPs
- Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
- Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
- Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
- Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
- Report the findings of premises and equipment inspections in accordance with SOPs
- Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
- Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
- Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
- Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
- Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
- Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
- Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
- Greet and treat visitors in accordance with SOPs
- Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
- Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
- Report issues and problems in accordance with SOPs
- Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
- Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
- Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
- Report the correct operation of FM buildings and equipment in accordance with SOPs
- Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
- Complete and keep up-to-date personal development plans
- Keep FM-related skills up-to-date
- Keep FM-related knowledge up-to-date
- Manage customer expectations in accordance with SOPs and organizational expectations
- Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
- Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
- Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9/A-C or equivalent)
- Mathematics (grade 4-9/A-C or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
About this employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Company benefits
Amazing discounts: eligible for an NUS card, apprenticeship travel discounts, and special rates at places like Nando’s, ASOS, and Vue cinema. Regular pay rise after 12 months, prizes, and vouchers for Apprentice of the Month!
After this apprenticeship
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE SKILLS PARTNERSHIP LIMITED
The reference code for this apprenticeship is VAC1000348705.
Apply now
Closes in 22 days (Friday 21 November 2025 at 11:59pm)
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