Retail Sales Apprentice

WJ SEARLE & SON LTD

BUCKFASTLEIGH (TQ11 0AA)

Closes in 29 days (Tuesday 25 November 2025 at 11:59pm)

Posted on 23 October 2025

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Summary

Join our small busy team selling top branded electrical appliances. As a Euronics member, we pride ourselves in great customer service, so the applicant will need to be outgoing with a positive can-do attitude. Primarily, you will be selling and promoting products in store and online and helping to deliver a great customer experience.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The salary will increase after the first 12 months to the National Minimum Wage for the applicants age.

Training course
Retailer (level 2)
Hours
9am to 5pm, 5 days per week, including most Saturdays, no Sunday working. 37.5 hours with ½ an hour unpaid for lunch, 2 paid breaks of 15 minutes during a full day.

37 hours 30 minutes a week

Start date

Monday 1 December 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Sales: Selling products from TVs to Washing machines to batteries instore and via the phone and on our website portal
  • Customer service: speaking with customers, booking service calls and answering queries and resolving customer issues.
  • Stock Management: Unpacking and sorting deliveries, stocking shelves, pricing products, arranging displays and maintaining inventory.
  • Store Maintenance Keeping the store clean, tidy and presentable.
  • Promotional activities: Helping promote and participate in sales promotions instore and online.

Where you'll work

43 FORE STREET
BUCKFASTLEIGH
TQ11 0AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LOCOMOTIVATION LTD.

Training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

Training schedule

In store on-the-job training is provided plus time set aside weekly for all training under the apprenticeship scheme. All training will take place in store.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 2 or E)
  • Maths (grade 2 or E)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness
  • Design skills

About this employer

Trading for over 50 years as J Searle and Son before becoming a Ltd Company. Member of the following: Euronics buying group; Trading Standards Buy with Confidence; Federation of Small Business.

After this apprenticeship

Possible progression to level 3 apprenticeship with ongoing employment.

Ask a question

The contact for this apprenticeship is:

LOCOMOTIVATION LTD.

Gordon Searle

The reference code for this apprenticeship is VAC1000347862.

Apply now

Closes in 29 days (Tuesday 25 November 2025 at 11:59pm)

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