Apprentice Network Engineer
AMPITO GROUP
Liverpool (L1 4DQ)
Closes in 29 days (Friday 28 November 2025 at 11:59pm)
Posted on 23 October 2025
Contents
Summary
As a Network Engineer in 2nd Line Support, you will be part of a highly skilled and fast-paced technical team responsible for designing and implementing technology solutions for our global customer base within the Public Sector, Retail and the Corporate Sector.
- Wage
-
£15,300 a year
Check minimum wage rates (opens in new tab)
15/18k DOE
- Training course
- Network engineer (level 4)
- Hours
-
Monday - Friday, 8.45am - 5.30pm.
38 hours 45 minutes a week
- Start date
-
Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Troubleshooting and resolution of complex networking incidents and escalations via tickets
- Act as an escalation point to our 1st line team
- Monitoring and fixing of networking alerts
- Root cause analysis and reporting of network trends
- Major incident resolution often working with 3rd party on-site engineers
- On-call support (escalations only, as part of rota). May include evenings, weekends and Bank Holidays as agreed
- Identification of improvements to networking systems and infrastructure
- Comprehensive monitoring of production networks and infrastructure
- Hardware and firmware upgrades to networking infrastructure – remote and onsite
- Writing and implementing RFC’s
- Provision of support and training to team members
- Creation and maintenance of detailed documentation
- As required, act as a Technical Escalation point for a number of pre-agreed Managed Service Customers
Where you'll work
The Tea Factory
82 Wood Street
Liverpool
L1 4DQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
VELOCITY 1ST LIMITED
Training course
Network engineer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Training schedule
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:
- Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual
- Optimise and maintain the performance of network systems or services in line with well-defined specification whether physical or virtual
- Investigate and problem solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary
- Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies
- Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained
For a full list of programme modules visit: https://velocity-pt.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Ampito Group LLP is a Global Managed Services Provider and leading supplier of technology solutions, cloud services, and digital media for both Enterprise and Public Sector Customers, across the UK, European, African and US markets. Since its inception in 2006, Ampito Group has seen rapid growth and has developed into one of the UK’s leading multi-vendor service providers. In addition, the Group has designed, deployed and supported some of the largest SD-WAN networks in Europe. With ambitious growth plans, we are looking for highly driven individuals to join our expanding team.
Company benefits
20 days holiday per year, increasing by 1 day for each year - capped at 25 days. NEST Pension Scheme after three months of employment. Life Assurance Cover (Death in Service).
After this apprenticeship
- The role offers long term security and the opportunity to progress into a permanent position
Ask a question
The contact for this apprenticeship is:
VELOCITY 1ST LIMITED
Ivana Mohilova
ivana@velocity-academy.co.uk
The reference code for this apprenticeship is VAC1000347617.
Apply now
Closes in 29 days (Friday 28 November 2025 at 11:59pm)
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