Apprentice Service Engineer

BUZZ SUPPLIES LTD

BISHOP'S STORTFORD (CM23 5RG)

Closes in 17 days (Tuesday 25 November 2025 at 11:59pm)

Posted on 7 November 2025

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Summary

Buzz Catering is seeking a motivated and proactive candidate to join our growing team as an Apprentice Service Engineer. With the support of our training partner, you will be working towards a nationally recognised Level 3 qualification over the next 2-3 years.

Wage

£22,100 a year

Check minimum wage rates (opens in new tab)

Enhanced pay rates for overtime, out of hours, weekend work etc. • Regular salary reviews based on performance and progression

Training course
Electrical, electronic product service and installation engineer (level 3)
Hours
Monday - Friday, shifts TBC.

42 hours 30 minutes a week

Start date

Monday 1 December 2025

Duration

3 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will receive full training to specialise in the:

  • installation
  • servicing
  • and repair of commercial dishwashers and other catering equipment

You’ll work alongside experienced engineers both on customer sites and in our service workshop, gradually taking on more responsibility as your skills develop.  

Your Key Responsibilities once fully trained:

  • Perform installation, maintenance, and repair of commercial dishwashing equipment at hospitality and commercial client sites across Essex, Hertfordshire, and London. 
  • Diagnose faults accurately and efficiently, providing effective solutions. 
  • Conduct preventative maintenance to ensure optimal equipment performance. 
  • Liaise professionally with clients, providing excellent customer service and technical support. 
  • Manage your own service calls and schedule effectively. 
  • Maintain accurate records of all work performed, parts used, and time spent. 
  • Adhere to all health and safety regulations and company policies. 

Where you'll work

UNIT F
WOODSIDE INDUSTRIAL ESTATE
DUNMOW ROAD
BISHOP'S STORTFORD
CM23 5RG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PROFESSIONAL DEVELOPMENT AND TRAINING LTD

Training course

Electrical, electronic product service and installation engineer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Observe health and safety regulations and procedures including:
  • Apply electrical safety tests.
  • Avoid the hazard left by residual energy.
  • Ensure all tools and equipment are safe and fit for purpose.
  • Understand and apply EU/BS product standards.
  • Apply Portable Appliance Testing.
  • Identify and use the appropriate mode of communication and be able to deal with and listen to customers.
  • Comply with health and safety procedures to protect colleagues, customers and their family.
  • Resolve disputes and know who to report to in case of problems.
  • Research and apply environmental legislation that is current and appropriate to installations and repairs.
  • Advise customers on energy saving practices and choosing environmentally friendly purchases in the future.
  • Use the correct lifting techniques.
  • Apply safe stowing procedures.
  • Fit / remove safety bolts.
  • Deliver product.
  • Agree suitable site, with customer, for installation.
  • Carry out electrical safety tests.
  • Install product to manufacturer's regulations.
  • Make network connections including WiFi, Internet and blue tooth.
  • Demonstrate product to customer's satisfaction ensuring customer can operate product.
  • Complete paperwork including re-call registration if agreed with customer.
  • Select, use and apply diagnostic tools and aids to locate fault.
  • Ensure that there is not a primary reason for fault occurring.
  • Ensure replacement components are correct and meet specification.
  • Replace components or reinstate software using correct sequence, appropriate tools and techniques.
  • Ensure no damage to other components.
  • Ensure product is working properly, test it for electrical safety, EU/BS Standards and demonstrate it to the customer.
  • Communicate technical findings and Product / claim investigations, both verbally and in writing.
  • Observe and adhere to the principals of Electrostatic Discharge (ESD) when handling spare parts and open products
  • Apply the appropriate electrical, electronic & software principles to understanding the nature and reason for faults.
  • Understand and apply the principles behind product connectivity
  • Understand and complete Network & Router set-up
  • Relate performance to speed and/or set-up of the customer network
  • Understand Apps and use them in product function & troubleshooting

Training schedule

• Fully supported apprenticeship with time dedicated to off-the-job training 
• Mentorship from experienced commercial catering service engineers 
• Exposure to a wide range of industry recognised manufacturers & associated training courses 
• Structured progression – from shadowing to working independently 
• Industry-recognised Level 3 qualification upon completion 

Training will be on site and our Training Provider will come in 2 days a month to deliver the training and handskills. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Team working
  • Initiative
  • Patience
  • Have a driving Licence

About this employer

Buzz Supplies ltd

http://buzzcateringsupplies.com (opens in new tab)

Company benefits

• A long-term career pathway with a reputable and growing company • Access to a company vehicle

After this apprenticeship

Structured progression – from shadowing to working independently 
• Industry-recognised Level 3 qualification upon completion 

Ask a question

The contact for this apprenticeship is:

PROFESSIONAL DEVELOPMENT AND TRAINING LTD

The reference code for this apprenticeship is VAC1000347513.

Apply now

Closes in 17 days (Tuesday 25 November 2025 at 11:59pm)

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