Bicycle Mechanic Apprenticeship
Cycle Race
London (SW14 7JE)
Closes in 21 days (Thursday 13 November 2025 at 11:59pm)
Posted on 20 October 2025
Contents
Summary
If you’re passionately insane about E-Bikes & E-Cargo technologies and want to be become an industry specialist, working with and selling sought after brands, who are pushing the boundaries of technical innovation, then come and join us at Cycle Race in London.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Bicycle mechanic (level 2)
- Hours
-
Monday - Midday, Tuesday - Saturday, 10.00am - 5.00pm
40 hours a week
- Start date
-
Tuesday 18 November 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Continuous training and development under the mentorship of Head Workshop Operations to achieve a minimum of Cytech 2 Bicycle Maintenance Certification followed by E-Bike Technology Accreditation
- Support Management with all workshop activities, including booking each service job into the Lightspeed system, conductring full mechanical assessments of each bike, work out the maintenance and servicing work that is required and which parts need to be ordered
- Become trained on Lightspeed Poit of Sale (POS) System including recording all incoming inventory and other specific product information, images and specifications uploads etc.
- Become a brand expert on all our bikes, including how product specifications translate into key differentiators
- Shadow the Showroom Manager to learn the foundations of Consultative Based Selling
- Meet with customers to listen, learn and understand their bike transportation requirements
- Ensure all bikes and accessories are always displayed and presented that highlight their key features
- Under the guidance of the Head Workshop Operations learn how to perform and complete PID (Pre-Delivery Inspection) Checks before a bike is handed over to a customer
- Learn about industry developments, including market intelligence about new brands coming to market as well as technological advances and innovations
- If required answer the phone, talking to customers, taking notes where appropriate and defer to the Showroom Manager when required
- Once familiar with Cycle Race operations, potential opportunity to support in-store and external marketing events, including bike preparation, logistics, event management, and customer engagements
- Sharing ideas about social media marketing activities, which would help strengthen the Cycle Race brand
Where you'll work
276 Upper Richmond Road West
London
SW14 7JE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACTIVATE LEARNING
Training course
Bicycle mechanic (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
- Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
- Service a cup and cone type hub, identifying worn parts and correct replacements.
- Remove and replace sealed cartridge bearings using appropriate tools.
- Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
- Bleed hydraulic brake systems.
- Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
- Tap the crank arm threads.
- Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
- Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
- Tape road handlebars.
- Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
- Remove, replace and service a headset, taking account of sizing standards.
- Perform alignment checks to a bicycle frame.
- Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
- Set up and adjustment of internal gears.
- Conduct quality assurance check of build or repair work completed.
- Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
- Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
- Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
- Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
- Use manual system and workshop diary and complete any associated paperwork.
- Deal with complaints, following employer and manufacturers policies.
- Identify when something has failed or is not fit for purpose.
- Maintain proper tool maintenance and general workshop cleanliness and tidiness.
- Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
- Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
- Service a cup and cone type hub, identifying worn parts and correct replacements.
- Remove and replace sealed cartridge bearings using appropriate tools.
- Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
- Bleed hydraulic brake systems.
- Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
- Tap the crank arm threads.
- Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
- Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
- Tape road handlebars.
- Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
- Remove, replace and service a headset, taking account of sizing standards.
- Perform alignment checks to a bicycle frame.
- Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
- Set up and adjustment of internal gears.
- Conduct quality assurance check of build or repair work completed.
- Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
- Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
- Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
- Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
- Use manual system and workshop diary and complete any associated paperwork.
- Deal with complaints, following employer and manufacturers policies.
- Identify when something has failed or is not fit for purpose.
- Maintain proper tool maintenance and general workshop cleanliness and tidiness.
Training schedule
- Apprenticeship in bicycle mechanics Level 2
- Remote (but the apprentice will have to attend a training centre to complete Cytech qualifications- Levels 1, 2 and 3)
- Ongoing in the workplace
- 18 months for End Point Assessment
- Functional Skills maths & English if applicable
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Punctual
- Willing to learn
- Integrity
- Enthusiastic
- Empathetic
Other requirements
DBS cleared Some heavy lifting may be required Willing to learn how to use our POS system Willing to learn how to use bike diagnostic software, e.g. from Bosch, Shimano etc
About this employer
We are a passionate E-Cargo & E-Bike Retailer & Service Centre in London and are determined to make an impact on our local communities by delivering a personalized customer service that is second to none. We pride ourselves in sourcing and looking after the most innovative and technological advanced E-Cargos & E-Bikes out there. Working at Cycle Race means getting hands on experience to all aspects of running a growing bike business, from servicing the latest E-Cargos & E-Bikes, using the most up to date software diagnostic tools, consultative based selling, social media marketing, extensive external events engagements and attending industry trade fairs in the UK and Europe. We’re seeking a highly motivated, enthusiastic, smart, diligent individual who has a keen appetite to get fully involved in the business and become an integral part of the team.
https://www.cyclerace.co.uk/ (opens in new tab)
Company benefits
Cycle Race, 276 Upper Richmond Road West, East Sheen, London, SW14 7JE
After this apprenticeship
- Full-time bike technician & sales
- Support for other technical trainings, qualifications
- Become Assistant Manager Workshop
- Longer term become Head Workshop Operations
- Attend trade events in the UK and possibly overseas
Ask a question
The contact for this apprenticeship is:
ACTIVATE LEARNING
Jenny Hyam
faculty.enrolments@activateapprenticeships.co.uk
The reference code for this apprenticeship is VAC1000347313.
Apply now
Closes in 21 days (Thursday 13 November 2025 at 11:59pm)
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