Supervisory Role Apprenticeship
BOURNE TOYS LTD
BOURNE (PE10 9EG)
Closes in 14 days (Tuesday 30 September 2025 at 11:59pm)
Posted on 16 September 2025
Contents
Summary
We’re looking for enthusiastic new people to join our team! We need staff who can do it all: engaging with customers in the shop, serving in the cafe, and with the ability to support staff on the team at the same time. If you’re motivated, keen to learn, and are considering a career in retail management then this could be the ideal job for you!
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Team leader (level 3)
- Hours
-
Shifts to be confirmed.
30 hours a week
- Start date
-
Monday 13 October 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Opening/closing health and safety checks
- Operating till
- Cleaning
- Barista duties, and serving food
- Customer service
- Shelf displays
- Stock checks
- Health and safety
- Train shop assistants
- Complete paperwork
- Assist in the hiring process
- Help with shift rota
- Booking in of stock
Where you'll work
UNIT 5
THE BURGHLEY CENTRE
HEREWARD STREET
BOURNE
PE10 9EG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOCOMOTIVATION LTD.
Training course
Team leader (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use resources to implement operational and team plans.
- Use tools to organise, prioritise and allocate daily and weekly work activities.
- Able to collate and interpret data and information and create reports.
- Identify and support the development of the team through informal coaching and continuous professional development.
- Use information and problem-solving techniques to provide solutions and influence the decision-making process.
- Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
- Review work processes to identify opportunities to improve performance and for continuous improvement.
- Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
- Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
- Manage others through change by identifying challenges and the activities to resolve them.
- Interpret organisational strategy and communicate how this impacts others.
- Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
- Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
- Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
- Manage and maintain relationships with a diverse workforce and stakeholders.
- Negotiate with and challenge stakeholders to manage change and reduce conflict.
- Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
- Identify future changes in the sector such as technology advances that may impact their organisation.
- Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
- Use resources to implement operational and team plans.
- Use tools to organise, prioritise and allocate daily and weekly work activities.
- Able to collate and interpret data and information and create reports.
- Identify and support the development of the team through informal coaching and continuous professional development.
- Use information and problem-solving techniques to provide solutions and influence the decision-making process.
- Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
- Review work processes to identify opportunities to improve performance and for continuous improvement.
- Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
- Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
- Manage others through change by identifying challenges and the activities to resolve them.
- Interpret organisational strategy and communicate how this impacts others.
- Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
- Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
- Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
- Manage and maintain relationships with a diverse workforce and stakeholders.
- Negotiate with and challenge stakeholders to manage change and reduce conflict.
- Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
- Identify future changes in the sector such as technology advances that may impact their organisation.
- Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
Training schedule
- Team Leader Level 3 Apprenticeship Standard
- All training will be carried out instore on a weekly basis (not block release)
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or C)
- Maths (grade 4 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
1 year minimum retail experience (essential). 5 GCSEs at grade 4 or above (essential).
About this employer
Bourne Toys is a retail and leisure store. It is fundamentally a toy shop with a cafe and gaming area included. We are dedicated to bringing joy, creativity and offering a safe place to relax and have fun in our community. We like to think of ourselves as the community hub for our little town! We offer a wide range of products from baby toys to Warhammer, and Lego to card games catering to all ages. Our mission is simple: create a fun and welcoming environment so it is a treat for every customer who walks through our doors.
After this apprenticeship
- Potential to progress through management tiers
Ask a question
The contact for this apprenticeship is:
LOCOMOTIVATION LTD.
Kate Gurry
Kate@bournetoys.co.uk
The reference code for this apprenticeship is VAC1000342047.
Apply now
Closes in 14 days (Tuesday 30 September 2025 at 11:59pm)
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