Apprentice Payroll Assistant

KLN ACCOUNTANCY SERVICES LIMITED

Heanor (DE75 7QL)

Closes in 18 days (Monday 1 September 2025 at 11:59pm)

Posted on 13 August 2025

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Summary

Are you looking for a career in accounting, working for an accounts practice which truly values it's employees and customers? If so KLN Accountancy are looking for an Apprentice Payroll Assistant to join their team! Duties include: general office duties and admin tasks, including; photocopying, filling, processing and uploading payroll records.

Wage

£14,722.50 a year

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday. Hours to be confirmed.

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To assist in the provision of high quality and professional accountancy support services to the Senior Management and Accounts Team. You will be working under the guidance and supervision of qualified and experienced members of staff. We will also appoint a dedicated Line Manager and Mentor to support you throughout your apprenticeship.

Duties will include:

  • General office duties and administrative work, for example; photocopying, filling etc.
  • Processing and uploading payroll records
  • Basic Payroll duties using sage 50 payroll system
  • Ensuring all payroll records are kept up to date
  • Assisting in the preparation of Limited Company and Sole Trader accounts
  • Customer service duties including dealing with incoming phone calls and visitors
  • Manage time keeping including input of own weekly time sheet
  • Organising client meetings for Accounts Manager
  • Assisting with any other Practice business during staff holidays/absences as required

Where you'll work

1-2, Basford House
Derby Rd
Heanor
DE75 7QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EMA TRAINING LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

The Payroll Administrator Standard Level 3 is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.

The knowledge units outlined below are delivered via the CIPP online learning platform:

  • National Insurance
  • PAYE
  • Statutory Sick Pay (SSP)
  • Statutory Parental Leave
  • Statutory Deductions.

 

You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:

  • Business and Customer Awareness
  • Payroll (Core)
  • Payroll (Pensions for payroll)
  • Payroll (Technical)
  • Regulation and Compliance
  • Systems and Processes

 

The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:

  • Multiple-Choice
  • Written Report
  • Professional Discussion

Requirements

Essential qualifications

GCSE in:

GCSEs including Maths and English (grade 5/B or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

KLN Accountancy Services Limited has been trading since 2009 under the management of Kym Needham who has 23+ years accountancy practice experience.

https://www.klnaccountancyservices.co.uk/ (opens in new tab)

After this apprenticeship

  • The potential to secure a more senior role with additional responsibilities
  • The possibility to secure a full-time role upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

apply@ematraining.co.uk

The reference code for this apprenticeship is VAC1000336885.

Apply now

Closes in 18 days (Monday 1 September 2025 at 11:59pm)

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