IT Engineer Apprentice

Summary

You’ll play a key role in supporting our IT infrastructure and users across the business.

Wage

£23,000 a year

Check minimum wage rates (opens in new tab)

Training course

Network engineer (level 4)

Hours

Days to be confirmed 9am- 5pm

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assisting with the management of Microsoft 365, Azure, and Windows servers
Helping to monitor and troubleshoot our large-scale network, including Juniper switches and wireless access points
Supporting telephony systems, CCTV, and internal databases
Providing first-line technical support and escalating issues when needed
Assisting with Microsoft Dynamics and other business applications
Participating in exciting IT projects like system upgrades and rollouts
Documenting IT processes and ensuring compliance with security and data protection policies
Collaborating with teams across the company to deliver effective IT solutions

Where you'll work

Cleeve Road
Middle Littleton
Evesham
Worcs
WR11 8JS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

QA LIMITED

Your training course

Network engineer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Apply tools and techniques when securely operating and testing networks.
Install and configure network components.
Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
Maintain security of the network against potential threats.
Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
Communicate outcomes of tasks and record actions in line with organisational procedures.
Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
Implement techniques to optimise systems or component performance in line with defined specifications.
Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
Operate securely, and apply process, policies and legislation within their business responsibilities.
Configure and maintain network addressing in line with customer requirements.
Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Apply tools and techniques when securely operating and testing networks.
Install and configure network components.
Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
Maintain security of the network against potential threats.
Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
Communicate outcomes of tasks and record actions in line with organisational procedures.
Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
Implement techniques to optimise systems or component performance in line with defined specifications.
Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
Operate securely, and apply process, policies and legislation within their business responsibilities.
Configure and maintain network addressing in line with customer requirements.
Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .

Your training plan

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

Requirements

Desirable qualifications

A Level in:

ICT (grade Any)

BTEC in:

IT (grade Any)

Other in:

ICT (grade Level 3)
Similar subject (grade Level 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Problem solving skills
Team working

Other requirements

About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

About this company

Kanes Foods is one of the UK’s leading manufacturers of fresh, prepared foods. Based in Worcestershire, we produce a wide range of healthy, ready-to-eat products. Founded in 1990, we’ve grown into one of the largest privately owned employers in the region, with a strong focus on innovation, sustainability, and quality

Company benefits

•Mentoring from experienced IT Engineers •Access to a wide range of training resources •Regular feedback and support to help you grow and succeed •Negotiable salary depending on previous experience

After this apprenticeship

90% of QA apprentices secure permanent employment after completing: This is 20% higher than the national average

Ask a question

The contact for this apprenticeship is: