Administration Apprentice
F T I LTD
CROWBOROUGH (TN6 2JD)
Closes in 24 days (Sunday 20 July 2025 at 11:59pm)
Posted on 25 June 2025
Contents
Summary
We’re looking for a motivated and organised Administration Apprentice to support the day-to-day operations of our office. This is an ideal opportunity for someone looking to start a career in business administration while learning on the job and working towards a recognised qualification.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 17:00 with an hour for lunch.
37 hours 30 minutes a week
- Start date
-
Friday 1 August 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll gain experience in a wide range of office tasks, from document handling to supporting purchasing and customer service, in a friendly and fast-paced technical environment.
Your duties will include:
- Answer phones and directing technical enquiries
- Managing incoming and outgoing emails
- Filing and organising documentation
- Raising and processing purchase order / sales orders
- Liaising with suppliers for pricing and lead times
- Tracking orders and updating status
- Assisting with the management technical documentation
- Supporting quality audits ISO9001
Where you'll work
UNIT 5
BROOKLANDS BUSINESS PARK
FARNINGHAM ROAD
CROWBOROUGH
TN6 2JD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
IPS INTERNATIONAL LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice
- This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment
- Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard
- Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 4/C and above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Reliable
- Punctual
- Willing to learn
- Adaptability
- confidentiality
Other requirements
Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules. NB: Please include minimum qualifications (GCSE Maths and English grades) in your apprenticeship application. Tailor your application to the vacancy, dedicating 1-2 paragraphs for each question to demonstrate interest in the role and the company. **If you are unsuccessful, you will be automatically added to our Talentpool list where future vacancies will be sent to you. If you would like to opt out of this mailing list please select unsubscribe in the email.**
About this company
Engineering firm supplying precision instrumentation, bespoke assemblies, technical expertise with a can-do attitude.
After this apprenticeship
- Upon successful completion of the apprenticeship, become the vital hub of a high-tech engineering team, master essential business skills, take on leadership challenges, and fast-track your way into project support, quality control, or operations management
Ask a question
The contact for this apprenticeship is:
IPS INTERNATIONAL LIMITED
Mandy Rai
mandyrai@ips-international.com
01634298808
The reference code for this apprenticeship is VAC1000327871.
Apply now
Closes in 24 days (Sunday 20 July 2025 at 11:59pm)
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