Office Support and Administration Apprentice

Summary

Are you a highly organised and proactive individual with a passion for ensuring operations run smoothly? Cinch Connectors Ltd are seeking an Office Support and Administration Apprentice to join their team and play a vital role in supporting all departments.

Wage

£16,000 a year

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Pay will be reviewed at intervals and upon successful completion of the apprenticeship course.

Training course

Business administrator (level 3)

Hours

Monday-Friday Hours to be confirmed

37 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:

· Preparing letters and documentation in line with business requirements and specifications;

· Recording data and creating reporting documents using Microsoft Excel;

· Communication management across all departments via emails, phone calls, teams, face to face meetings;

· Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures;

· Provide administrative support to all departments such as Marketing, Purchasing, Quality, Stores and Production as required;

· Analysing data and working with marketing to boost Employer Branding within the area;

· Adopting a friendly, professional and customer focused service to all stakeholders;

· Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff;

· Potential project management with opportunities to potentially lead the projects.

You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Cinch will be highly competitive, so do not miss your chance!

Where you'll work

Cinch Connectord Ltd
Shireoaks Road
Worksop
Nottinghamshire
S80 3HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Some knowledge of Microsoft
Ability to prioritise workload
Knowledge of Data Protection
Time management
Work under pressure
some knowledge of CRM Systems

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

About this company

Cinch Connectivity Solutions has established itself as a global leader in interconnect solutions, delivering products engineered for the toughest environments in the Military, Aerospace, and Industrial sectors. With a relentless focus on innovation, Cinch has expanded its capabilities through key acquisitions like Fibreco Limited and Array Connector, enhancing its range of connectors and optical products. Throughout its history, Cinch has achieved notable milestones, including supplying connectors to leading commercial aircrafts in the 1960s and contributing to early U.S. space programs. Today, Cinch boasts over 80 patents, 8 global manufacturing facilities, and 43 distribution channels, continually pushing the boundaries of technology and developing solutions that shape the future.

https://www.cinch.com/ (opens in new tab)

After this apprenticeship

Further and higher skill development within the business. A lifelong career with Cinch Connectors Ltd.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

lorraine

lorraine.savage@rnngroup.ac.uk

07713319356

The reference code for this apprenticeship is VAC1000326831.

Apply now

Closes in 29 days (Friday 18 July 2025 at 11:59pm)

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