Business Administrator Apprentice

Summary

The Project Administrator Apprentice will work alongside the Project Administrator and be responsible for coordinating between Project Managers, Project Engineers, the Project Admin team and end clients. The Project Administrator Apprentice will have the responsibility of assisting in ensuring projects are kept on track.

Wage

£14,722.50 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday 09:00 to 17:00 30 minutes unpaid lunch.

37 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Engage with appropriate clients and develop good working relationships
Coordinate project documentation, ensuring it is kept up to date and relevant
Processing of orders and project-related documents
To be a key point of contact for the customer throughout the whole Project process
To be able to plan effectively and review forecasts effectively
To undertake procurement requirements and ensure there are no key blockers for the project progressing
To ensure all project H&S certification is correct pre and post-installation
Ability to work across all Legrand Care brands and assist in ensuring projects are as efficient and profitable as possible
Ability to assist and work with the wider team to ensure the department is up to standard and improvements are implemented

Where you'll work

Innovation House
Northumberland Business Park
NE23 7RY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Working towards Level 3 Business Administrator apprenticeship standard.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9 )

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
IT
Non judgemental
Organisation skills
Patience
Presentation skills
Problem solving skills
Team working

About this company

Legrand care is born from the integration of the brands that make up the Assisted Living and Healthcare (AL&HC) business unit of Legrand: Intervox, Neat, Tynetec, Jontek and Aid Call. With more than 40 years of knowledge and experience, the brands are brought together with shared values under a common strategic vision. At Legrand Care we continually innovate, design and create digital products and connected care services for all health and social care environments.

After this apprenticeship

Once qualified, the candidate can progress into a training Project Administrator.

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