Sales/Administration Apprentice

Summary

We are looking for an apprentice to work in our busy Sales department in Wednesfield. The successful candidate will be given training in all aspects of the job including IT Systems. No cold calling but will be liaising with customers via telephone and digital communication.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Hourly Rate- £6.40 rising to £7.55 from 1st April 2025

Training course

Business administrator (level 3)

Hours

Monday-Friday 8:30am -5.00pm. Total hours per week: 40.00.

40 hours a week

Start date

Monday 19 May 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Key responsibilities:

Supporting team with administration tasks and action work as delegated by supervisor
Calling customers with quotes
Emails
Producing documents
Maintaining confidentiality
Ensure all related work problems/issues are reported immediately
Filing
Updating data base
Reports
To be adaptable and flexible in your approach to work
To perform any reasonable request from Team Leaders/Supervisors

Where you’ll work

9-10 SIDINGS CLOSE
WOLVERHAMPTON
WV11 3DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3

20% off-the-job training, No release days all training will be done on site
End-Point Assessment (EPA)
Functional Skills English (if required)
Functional Skills maths (if required)

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade 4+ c and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Team working
Physical fitness

About this company

Donghua Limited is part of the Hangzhou Donghua Chain Group of Companies; one of the largest chain manufacturers with subsidiaries world-wide, producing over 40 million metres of finished chain per year.

After this apprenticeship

Full-time employment -Supervisor.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000310350.

Apply now

Closes in 21 days (Sunday 18 May 2025 at 11:59pm)

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