Aftersales Data Analyst Apprentice

Summary

The programme is designed to develop, train and coach individuals in skills and competencies that will help them build a foundation for their future careers. This scheme will include both on and off-the-job training, combining theoretical and practical skills to prepare you for your future role.

Wage: £20,000 a year
Minimum wage rates (opens in new tab)
Training course: Data analyst (level 4)
Hours: Monday – Friday- 37.5 hours 9am – 5:15pm ( Monday to Thursday).
37 hours 30 minutes a week
Possible start date: Saturday 5 April
Duration: 1 year 11 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This is a Level 4 apprenticeship, you need to have all the knowledge from a level 3 to apply and have experience.
Run Core Stock ordering on a daily basis
Maintain the Core Stock list to ensure it is up to date, including meeting with product managers every quarter to update the parts list
Liaise with all internal teams to update the Dealer User Guide every quarter to ensure it is published on time to the Network
Support the Aftersales Operations Controller to in dealer performance management, forecasting, Dealer Aftersales Reward (DAR) payment and monitoring
Run data analysis inputs for the Aftersales Dealer Balanced Scorecard
Ad-hoc reporting requests from Aftersales Performance Managers (APMs), Regional Area Managers, and the Aftersales Manager
Maintain and update APMs’ Dealer Visit Reporting and Dealer Visit Cycle Tracker
Support reporting and admin of PPM reporting platform
Quarterly refresh of Aftersales carpark files, including liaising with external supplier
Process supplier invoices and raise POs to ensure proper financial management of departmental budget
Write and upload Aftersales Operations dealer bulletins
Maintenance of PRISM dealer data
Drive Digital Transformation development in the team, including transitioning reporting to Tableau, process improvements, and migration to Office 365
Handle dealer and APM queries relating to the above mentioned responsibilities
Maintain the team holiday calendar

Where you’ll work

The Rivers Office Park
Denham Way
Maple Cross
Rickmansworth
WD3 9YS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JUST IT TRAINING LIMITED

Your training course

Data analyst (level 4)

Equal to higher national certificate (HNC)

Course contents

Use data systems securely to meet requirements and in line with organisational procedures and legislation including principles of Privacy by Design
implement the stages of the data analysis lifecycle
apply principles of data classification within data analysis activity
analyse data sets taking account of different data structures and database designs
assess the impact on user experience and domain context on data analysis activity
identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate
undertake customer requirements analysis and implement findings in data analytics planning and outputs
identify data sources and the risks and challenges to combination within data analysis activity
apply organizational architecture requirements to data analysis activities
apply statistical methodologies to data analysis tasks
apply predictive analytics in the collation and use of data
collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience
use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
collate and interpret qualitative and quantitative data and convert into infographics, reports, tables, dashboards and graphs
select and apply the most appropriate data tools to achieve the optimum outcome
Use data systems securely to meet requirements and in line with organisational procedures and legislation including principles of Privacy by Design
implement the stages of the data analysis lifecycle
apply principles of data classification within data analysis activity
analyse data sets taking account of different data structures and database designs
assess the impact on user experience and domain context on data analysis activity
identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate
undertake customer requirements analysis and implement findings in data analytics planning and outputs
identify data sources and the risks and challenges to combination within data analysis activity
apply organizational architecture requirements to data analysis activities
apply statistical methodologies to data analysis tasks
apply predictive analytics in the collation and use of data
collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience
use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
collate and interpret qualitative and quantitative data and convert into infographics, reports, tables, dashboards and graphs
select and apply the most appropriate data tools to achieve the optimum outcome

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Data Analyst Level 4 apprenticeship standard.
You will also receive full training and support from the Just IT.
Apprenticeship team to increase your skills.
Your training will include gaining a Level 4 Data qualification.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C and above)
Math (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

We are the Sales & Marketing Headquarters for Nissan in the UK. It is our aim to ensure that the Nissan brand and product portfolio are successfully communicated in order for us to maintain our strong presence in the UK marketplace. To do this, we ensure that we achieve excellence throughout our sales operations & distribution in the UK, and deliver on our customer promises. Our key functions are Aftersales, Marketing, Network Development & Customer Quality and Sales; finally, our support functions are integral in enabling everyone to deliver their overall strategies. All our employees have the opportunity to gain great autonomy, experience, and international exposure in our stimulating, diverse, and dynamic environment. Our continued success is driven by our ability to produce high quality vehicles, at a competitive and accessible value and we want you to join us in defining how we shape the future of innovation in mobility, connectivity and electrification.

https://www.nissan.co.uk/ (opens in new tab)

After this apprenticeship

Potential for permanent role after completion of apprenticeship for the right candidate.

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