Administrator Apprentice - Exams Team BRIGHTER FUTURES MERSEYSIDE LIMITED

To provide an administration service to the Sysco Group on a daily basis, working closely with the exams officer to ensure all work is completed accurately and to specific deadlines. Duties will include keeping stock levels of paperwork up to date, booking exams, monitoring completion of exams, general administration support across all departments

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Closing date: 22 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Thursday, between 07:30 and 17:30 Friday, between 07:30 and 15:00.

    Total hours per week: 36

  • Expected duration

    18 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    14 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

To work as part of a professional team providing administration functions relating to Government funding, training and qualifications.

Activities will be wide and varied, and will include the use of several IT systems, processing paperwork whilst learning about funding and the training industry.

  • To create portfolios for training courses and qualifications
  • Filing and recording paperwork related to training, starting, and completing
  • Scanning and renaming certificates and keeping the database up to date
  • Keep stock levels of paperwork up to date
  • Logging and distributing of incoming and outgoing post
  • Answering the telephone and dealing with general queries including internal and external employers
  • Updating forms
  • Bespoke database inputting
  • General administration support across all departments
  • Booking exams

The job holder will be required to perform any additional activities that are relevant to the role.

The training you will be getting

If successful, you will complete the Level 3 Business Administrator standard. This will be delivered in conjunction with your employer by Sysco Business Skills academy giving you all the skills, knowledge and behaviours required to be successful in your role.

In addition to workplace development, you will attend a number of workshops. Furthermore, your apprenticeship will cover:

  • Functional skills in maths and English at level 2 (if required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

To find out more about the Business Administration standard please click on the link below:

What to expect at the end of your apprenticeship

If the successful candidate proves themselves to be a hard-working team member, who adapts well to the company, there may be a long term opportunity to progress into the organisation as a permanent team member.

This vacancy has become available as the previous apprentice, has been offered a permanent position within the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Initiative, Willing to Learn, Punctual, Trustworthy, Reliable, Adaptable


GCSE or equivalent English (Grade Grade C/4 or above) Desired
GCSE or equivalent Maths (Grade Grade C/4 or above) Desired

Things to consider

Wages will be paid directly into your bank account on a monthly basis. GDPR: At Sysco, we take the security of your personal information seriously and will only use the data we collect to enable our recruitment service. We may contact you using the details you provide by telephone, email or SMS.

About the employer

The Sysco Group is one of the leading training providers in the North West. There are 2 areas of our company, Brighter Futures and Sysco Business Skills Academy. We work with local employers to grow their organisations through a range of employment and skills services designed to meet their specific needs. Delivering high quality training for 30 years. Brighter Futures is OFSTED accredited and offer Vocational Training and Study Programme in the North West of England, specifically in Liverpool and the wider Merseyside region. We are experienced at providing the people with the skills they need to be successful when entering the job market or progressing to Higher Education. We do this by working with industry experts and providing real work experience in growth industries using our established connections to local business. Sysco Business Skills Academy began life in 1989 providing business consultancy in the Merseyside region. A strength for training people quickly emerged and relationships were built with local universities, colleges and local businesses to whom we provided accredited and bespoke training and consultancy. We have now worked with more than 8,500 organisations throughout the North West providing Apprenticeships, Traineeships, Workplace Learning, Unemployed Support and Employer Skills Fund and delivering a totally bespoke and tailored service that meets the needs of a business.







L3 2BA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sally Morgan

0151 236 1748

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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