Business Administration Apprentice ASSOCIATED LEAD MILLS LTD

To support the customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external.

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Closing date: 24 May 2024

Apprenticeship summary

  • Annual wage

    £13,802.88

  • Working week

    Monday to Thursday 8:30am to 5:30pm, Friday 8:30am to 5:00pm

    Total hours per week: 39.5

  • Expected duration

    18 Months

  • Possible start date

    03 Jun 2024

  • Date posted

    07 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000249312

  • Positions

    1 available

What you will do in your working day

  • To maintain all customer records and documentation
  • To support other departments daily in administrative duties
  • To maintain online customer records accurately
  • To help with production and collation of reports for Head of Sales
  • To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
  • Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
  • To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
  • Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time

The training you will be getting

Working towards completing Level 3 Business Administration Apprenticeship Standard. Workbased learning with monthly workshops at Hertford Regional College.

What to expect at the end of your apprenticeship

There will be opportunities for progression and a permanent position subject to performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C (9-4)) Essential
GCSE or equivalent Maths (Grade A*-C (9-4)) Essential

Things to consider

Some travel may be required in future and a driving licence is a bonus but not essential. Long periods on the computer. Occasionally some early starts.

About the employer

Producer and distributor of roofing products to the UK market. We are part of a larger group with manufacturing based in South Wales and distribution in Hoddesdon. The role is based in Hoddesdon.

Employer

ASSOCIATED LEAD MILLS LTD

Address

UNIT B BINGLEY ROAD

HODDESDON

HERTFORDSHIRE

EN11 0NX

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Training

Training provider

HERTFORD REGIONAL COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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