Customer Service Apprentice CM HAIR AND BEAUTY SUPPLIES LIMITED

CM Hair and Beauty Supplies are currently seeking a motivated individual to join their team as a Customer Service Apprentice. The successful applicant will be working with the team while completing a customer service level 2 qualification. If you are keen to learn and have a great eye for detail, this could be for you.

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Closing date: 26 Apr 2024

Apprenticeship summary

  • Annual wage

    £9,884.16

    £6.40 per hour from April 1st 2024

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8:30am - 4:30pm Friday 8:30am - 3pm 30 min break

    Total hours per week: 36

  • Expected duration

    12 Months

  • Possible start date

    29 Apr 2024

  • Date posted

    28 Mar 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000241090

  • Positions

    1 available

What you will do in your working day

  • Serving customers
  • Taking orders 
  • Checking online orders
  • Help the warehouse pick / pack orders
  • Respond to emails
  • Answering calls
  • Day to day customer service / admin duties
  • Any other duties as requested

The training you will be getting

  • Customer Service Practitioner Level 2
  • Functional Skills Maths/ English if required 
  • No day release, training location and method to be confirmed

What to expect at the end of your apprenticeship

Possibility of a full time role to continue to grow within the team. 


Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

CM Hair and Beauty Supplies Limited started out in 2013 and has been growing rapidly ever since. CM Hair and Beauty Supplies like to go above and beyond for all customers by offering excellent customer service.

Employer

CM HAIR AND BEAUTY SUPPLIES LIMITED

Address

206-208 WALSALL WOOD ROAD

WALSALL

WS9 8HB

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Training

Training provider

STAFF SELECT LTD

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Nova Training

apprenticeships@novatraining.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.