Business Administration Apprentice Level 3 Standard THOMAS HALLIWELL ELECTRICAL LTD

An exciting opportunity has arisen to join our growing team. You will be answering phones and performing general administration duties.

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Closing date: 10 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    13 May 2024

  • Date posted

    09 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your typical tasks will include… Answering the phone Creating and assisting with the creation of documents including customer agreements and health and safety documents. Assisting with H&S accreditation renewals Tracking projects and ensuring all subtasks are complete on time. Contacting customers and the other stakeholders involved in projects to book appointments, communicate key information and obtain information required. Performing administrative duties in our CRM (Customer Relationship Management) system. Making updates to our website.

Contributing to the improvement of internal processes as our team grows.

Communication – Often the quickest and most effective way to complete your task is to pick up the phone and call a stakeholder, whether that’s a colleague, subcontractor or customer. We are looking for someone who feels comfortable (or is keen to improve their proficiency) doing this and representing the business professionally. Written communication is also important as you will be writing emails both internally and externally.

Technology – We are looking for someone who is keen to learn new computer systems. We use a number of different solar design and management tools, in which you will be performingadministrative duties and information gathering activities. We use a CRM (customer relationship management) system to manage our customer interactions and have a management system for health, safety and environmental obligations. We regularly use Microsoft Office applications, and as our team grows, we are exploring innovative solutions such as Trello and Airtable to improve our effectiveness and teamworking.

Organisation – Our jobs are projects that involve many steps. Keeping track of multiple projects and where each is up to is an important aspect of the job. In addition to this you must keep track of your own tasks and priorities.


The training you will be getting

Level 3 Business Administration

Off the job training will take place 1 day a week at Oldham College

What to expect at the end of your apprenticeship

If appropriate there are potential progression opportunities

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Team working, Initiative


GCSE or equivalent 4 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

Things to consider

Please consider how you would travel to this vacancy. If you will be using public transport, please check this before applying.

About the employer

Thomas Halliwell offers consultation, design, fit-out, and commissioning services on an individual basis, as required. However, many of our clients require a holistic service. In these instances, our teams work together closely to provide a full turnkey package.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Deborah Wynn


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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