Apprentice Customer Service Advisor
SPECTRA SPECIALIST ENGINEERING LTD
WESTBURY, BA13 4JB
Closes in 2 days (Monday 29 July at 11:59pm)
Posted on 5 October 2023
Contents
Summary
Are you passionate for personal and professional development? Then look no further! S&B Academy are recruiting! You will be required to communicate with customers and provide them with the highest level of customer service. Do you want to be trained in a range of skills? If so then this is the role for you.
- Annual wage
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£13,312 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Customer service practitioner (level 2)
- Hours
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Monday to Thursday - 8.30am to 5.00pm
Friday - 8.30am to 4.00pm
30 minute lunch break
40 hours a week
- Possible start date
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Tuesday 30 July
- Duration
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2 Years
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.
As a result, you will receive the following qualification:
- Customer Service Practitioner Level 2
- Level 2 Functional Skills in Maths & English (if not already exempt)
Where you’ll work
31B LINK ROAD
WEST WILTS TRADING ESTATE
WESTBURY
BA13 4JB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
S & B AUTOMOTIVE ACADEMY LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Problem solving skills
- Logical
Other requirements
The competition for apprenticeship placements is strong so please ensure your application is tailored to the type of apprenticeship you are applying for, pay attention to presentation, spelling and grammar and include any relevant experience, hobbies/interests or qualifications.
About this company
Spectra is a coachbuilding company that design and fabricate bespoke vehicles and units from the ground up. Our range of products are vast, from expanding side outside broadcasting vehicles to fitting out small vans to hospitality units/structures and many many more. Established in 1987, Spectra has grown from strength to strength, maintaining its reputation over the years for high quality, innovative design in engineering and coach building.
After this apprenticeship
On completion of the apprenticeship, you will be a qualified with a level 2. There are various opportunities for progression with the business. An apprenticeship with us allows you to acquire valuable skills and experience, which improves your CV and employability when you've finished training.
Ask a question
The contact for this apprenticeship is:
S & B AUTOMOTIVE ACADEMY LIMITED
David Watts
dwatts@sandbaa.com
07852344136
The reference code for this apprenticeship is VAC1000203503.
Apply now
Closes in 2 days (Monday 29 July at 11:59pm)
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