Hairdressing apprentice TOM ASHLEY LIMITED

Observing and assisting with the overall running of the salon. Welcoming clients, carrying out treatments, maintaining a clean working environment, promoting retail products and updating client information.

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Closing date: 11 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday (College day) 9am to 5pm Tuesday 11:30am to 8pm Wednesday 9:30am to 6pm Thursday 9:30am to 6pm Friday 9am to 6pm Saturday 8am to 4:30pm

    Total hours per week: 40

  • Expected duration

    24 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    18 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Operational Responsibilities

  • Be proactive in approach to your work and the salon
  • Attend the workplace/training on time and show excellent attendance
  • Front of house: welcome clients, provide refreshments in a polite, courteous and professional manner
  • Carry out treatments (shampoo, etc.) in accordance with training, ensuring patch test is given to clients for colour services
  • Identify and promote retail products suited to client needs
  • Gather and update client information on booking software, including notes and colour service, patch tests, receive payments from clients
  • Maintain a clean working environment at all times and undertake general cleaning duties especially at the start and end of each day, i.e. cleaning mirrors, reception, shelves, floors, brushes and items used by stylists including their stations after client services
  • Be proactive and flexible when receiving or organising internal or external training

Communication Responsibilities

  • Book client’s appointments with efficient time allocated for each appointment, for each stylist, using the company software
  • Actively promote Tom Ashley Limited and its products in a positive manner and maintain a good reputation
  • Attend team meetings, target reviews and professional development meetings, identifying any training needs

Service Delivery Responsibilities.

  • Provide excellent customer service to clients, internal and external suppliers within the salon environment
  • Refer client complaints to senior/director
  • Adhere to uniform, appear presentable and professional at all times
  • Be confident in working independently, using initiative where required

General Responsibilities

  • Ensure compliance with Health & Safety legislation and industry codes of practice and guidelines
  • Be mindful of the health & safety of everyone in the salon environment, including yourself and visitors and to inform senior/director of any concerns
  • Maintain confidentiality of information
  • Support and assist any stylist tasks
  • Treat all property of Tom Ashley Limited with care including equipment
  • Adhere to all policies and procedures including social media policy and use of phones
  • Carry out any other tasks reasonably assigned to you

The training you will be getting

Working towards completing Level 2 Hairdressing Professional Apprenticeship Standard.

Attendance at Hertford Regional College one day per week to achieve Level 2 Diploma for Hair Professionals.

What to expect at the end of your apprenticeship

This post is an apprenticeship and is for the fixed term of the duration of the apprenticeship. 

We encourage our apprentices to seek permanent employment with Tom Ashley Limited, but we are not able to guarantee a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Patience


GCSE or equivalent English (Grade A*-D (9-3)) Essential
GCSE or equivalent Maths (Grade A*-D (9-3)) Essential

Things to consider

The apprentice will be entitled to one day off during the week however it is not guaranteed that this will be the same day each week. Weekend work (rarely Sundays). At least one late finish (8pm). Mostly 6pm finishes at other times.

About the employer

Tom Ashley Limited is a hair salon, providing hair services to the public. Medium sized salon, with 9 stations in Hertford.






SG14 1RE

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


The Apprenticeship Team


Apprenticeship standard

Hairdressing professional

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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