Apprentice HR Assistant

UNITED LEARNING TRUST

London (N20 8AZ)

Closes in 21 days (Friday 27 February 2026 at 11:59pm)

Posted on 28 January 2026

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Summary

We are looking to appoint a new apprentice HR Assistant to join us at our inclusive and passionate team at The Totteridge Academy.  As part of the role, you will work towards your Level 3 CIPD for HR in Education. This will include monthly live online workshops with guided tasks, school-based application and a couple of in-person days.

Wage

£7,066.80 to £11,428.56, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

United Learning Apprentice rates:

Under 19 years old - £7.94 per hour

Aged 19-20 - £8.48 per hour

Aged 21 years and over - £10.88 per hour

Training course
HR support (level 3)
Hours
Tuesday, Wednesday and Thursday from 9am– 3pm. Exact days and hours to be agreed. Term Time only.

18 hours a week

Start date

Monday 13 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As part of the role your main duties will include:

  • Assisting with recruitment and onboarding, including preparing contracts and scheduling interviews
  • Maintaining and updating employee records, HR databases, and filing systems
  • Supporting HR administration, including staff queries and correspondence
  • Monitoring completion of mandatory training

Where you'll work

The Totteridge Academy
Barnet Lane
London
N20 8AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNITED CHURCH SCHOOLS TRUST

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

CIPD Level 3 HR Support in Education Apprenticeship delivered by United Learning.

The apprenticeship should typically take 13 months to complete, with the final assessment taking up to 12 weeks.

It will be delivered by monthly live online workshops and a couple of in-person days that will give you the opportunity to build your confidence and learn alongside peers. You will also be required to complete tasks weekly as set by the tutor. These tasks will be consolidated through a portfolio of evidence.

There are six modules to complete:

  • HR and the Business
  • Talent and Resourcing
  • Performance and Reward
  • HR Data and Analytics
  • Employee Relations
  • HR Professional Skills

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

The Totteridge Academy (TTA) is a fantastic secondary school in North London and is continuing to grow and develop.

We provide a high-quality education in a safe, caring, and focused environment. We teach skills and knowledge, enabling our students to become responsible, well-rounded citizens, equipped with the tools to make effective choices for their futures. We pride ourselves on our inclusive environment with a rich and nurturing culture. We celebrate our differences whilst standing together as a united learning community.

We have recently received an incredibly strong report from Ofsted, with the inspectors finding that the academy is performing at that ‘exceptional’ standard across five categories and at a ‘strong standard’ across the remaining two categories. This is a formidable result which is testament to the excellent learning culture that students and staff alike have built, meaning that the school is exceeding the standards expected of it. The report highlighted that there is a true sense of community at The Totteridge Academy. Pupils respond extremely well to the trust placed in them and to the school’s aspirational culture.

Our school philosophy of kaizen (continuous improvement) enables our students and staff to always aim high so that every individual can attain their best. We celebrate and are proud of the achievements of all our students, valuing individuality and nurturing happy, confident, and hard-working young people. We have high expectations at TTA and reject the view that success in life is pre-determined or that our talents are fixed. We improve through practice; calm, focused classrooms led by knowledgeable, passionate teachers.

The Totteridge Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England.

 

https://www.thetotteridgeacademy.org.uk/ (opens in new tab)

After this apprenticeship

  • You will become CIPD Level 3 qualified in HR Support in Education
  • This opens pathways to roles such as HR Advisor, HR Officer, or HR Administrator
  • With experience, you could progress to Level 5 CIPD, specialise in recruitment, learning and development

Ask a question

The contact for this apprenticeship is:

UNITED CHURCH SCHOOLS TRUST

The reference code for this apprenticeship is VAC1000181933.

Apply now

Closes in 21 days (Friday 27 February 2026 at 11:59pm)