IT Solutions Technician Apprentice KNIGHT KAVANAGH AND PAGE LIMITED

KKP have an exciting opportunity for an apprentice to join our successful team providing front line IT and GIS support. Assisting with general hardware issues: cabling, cataloguing, and labelling new equipment, printers etc., Supporting IT problem solving including…

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Closing date: 08 Jun 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working week Monday to Friday. Hours to be discussed.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    24 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Assisting with general hardware issues: cabling, cataloguing, and labelling new equipment, printers etc.
  • Supporting IT problem solving including…
  • Initial diagnostics and first-line support for PC, PC peripheral and other hardware ‘not working’ user reports
  • Initial diagnostics and first-line support for software (MS Word, Excel) ‘not working’ user reports
  • Where issues cannot be resolved locally, raising support tickets with KKP’s external IT support for hardware / software issues and following these through to resolution.
  • Setup and maintenance of Excel databases using in-house templates (training provided)
  • Setup of online surveys using in-house templates
  • Survey analysis
  • Producing maps using our GIS (Geographic Information System) (training provided)
  • Maintaining/updating data from source (eg Census)
  • Basic hardware maintenance tasks: including, but not limited to, cleaning PC’s, moving PC’s around the building and configuring / re-configuring them ready for use.

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentice will be with the employer Four Days per Week and One Day at Bolton College.

IT Solutions Technician Apprenticeship ST0505  Level 3

What is the expected career progression after this apprenticeship?

On completion of the apprenticeship the successful candidate may have the opportunity to gain full time employment within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Problem solving skills, Analytical skills, Team working, Initiative, Patience, Cloud Skills, Some Programming Language, Practical


GCSE or equivalent English (Grade Grade 9 - 4) Essential
GCSE or equivalent Maths (Grade Grade 9 - 4) Essential
GCSE or equivalent IT (Grade Grade 9 - 4) Desired

Things to consider

Must have and include GCSE grades for English and math's Able to travel daily to work place and 1 day per week at Bolton College. Please check application as applications with errors will not be forwarded to the employer.

About the employer

KKP has made its name by delivering high quality consultancy advice in the fields of sport, open spaces, and leisure services. Since being established in 1990 we have grown into a multi-disciplinary practice. We deliver assessments and strategies at a national and local level. Providing robust evidence bases to inform decision making processes and future priorities. Most of our clients are local authorities, but notable projects have included work for National Governing Bodies of Sport (such as The FA).







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Training provider




Apprenticeship standard

IT solutions technician

Level 3 (A level)

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