Hospitality Apprentice THREE HORSESHOES INN LIMITED

As an Apprenticeship Food and Beverage, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. An Apprenticeship Food and Beverage will also be required to manage guest queries.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2023

Apprenticeship summary

  • Annual wage

    £9,000.00

    Company pension, discounted or free food, employee discounts. £1,000 completion bonus.

  • Working week

    Minimum of 30 hours per week as per rota that includes college attendance. A breakfast shift would start at 7am or if on a function your shift could end at 1am.

    Total hours per week: 30

  • Expected duration

    24 Months

  • Possible start date

    06 Sep 2023

  • Date posted

    19 May 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000165599

  • Positions

    1 available

What will the apprentice be doing?

  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Events & weddings and spa
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What training will the apprentice take and what qualification will the apprentice get at the end?

You will study the Hospitality Team Member level 2 apprenticeship whilst being fully supported and mentored by the head chef and catering team.  

You will attend college on a weekly basis, spending time at the Buxton Campus receiving training from industry-qualified and very experienced staff (college transport is available).

If you require maths & English qualifications there may be an opportunity to study Functional Skills as part fo your apprenticeship depending on your personal circumstances.  

What is the expected career progression after this apprenticeship?

There is potential for permanent employment on the successful completion of your apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Initiative, Positive attitude, Flexible

Qualifications

GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired

Things to consider

Please consider how you will get to work each day, the public bus service is poor. From Leek, you could consider the Moorlands Connect local, bookable, bus service or ask friends and family if they're able to support you if you do not already have your own transport. You will be required to work evenings and weekends on a rota basis. We are open all year round, including Bank Holidays, except for Christmas Day when we close so that all staff can enjoy time with family and friends.

About the employer

Based just outside of Leek in the Staffordshire Peak District, with a reputation for being one of Staffordshire’s premier venues comprising of a Country Inn, Weddings Venue, Function & conference Suite, 26 boutique style bedrooms and now one of the UKs leading unique spa destinations. The Country Inn has Been awarded “The Best Casual Dining Restaurant,” for 3 years running in 2017 – 2019 at the Staffordshire Good Food & Tourism Awards. Also awarded, 1 AA Rosettes for its Culinary excellence.

Employer

THREE HORSESHOES INN LIMITED

Address

THREE HORSESHOES INN LIMITED

BLACKSHAW MOOR

LEEK

ST13 8TW

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Training

Training provider

UNIVERSITY OF DERBY

Contact

Apprenticeships Team

feapprenticeships@blc.ac.uk

+448000740099

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

Please apply through Buxton & Leek College

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2023