Business Support Apprentice GLOBESTOCK LIMITED

We are seeking a Business Support Apprentice to join our busy team. The team you’ll be joining is friendly, relaxed and has a reputation for providing excellent customer service. This is an excellent opportunity for a suitable candidate to become a key member of the team and develop their career as opportunities arise.

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Closing date: 07 Aug 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am until 5pm, with a day release day to be identified at your start date, to attend College.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    28 Aug 2023

  • Date posted

    19 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000165172

  • Positions

    1 available

What will the apprentice be doing?

The Role:

In the role of Business Support Apprentice, you will assist with:

  • Answering and directing calls from customers, suppliers other external contacts.
  • Monitoring and processing enquiries/quotes from existing and prospect customers.
  • Monitoring and processing sales orders received via email.
  • Responding to customer queries professionally and promptly.
  • Capturing and recording all customer interactions within the Globestock CRM system.
  • Liaising with production to obtain lead times for quotes and orders where required.
  • Keep customers updated on order progress and communicate any issues that may arise.
  • Any other administrative tasks as and when required.

What training will the apprentice take and what qualification will the apprentice get at the end?

Working towards the skills, knowledge and behaviours for achieveing the Business Administrator Level 3 Apprenticeship standard;

Business administrator / Institute for Apprenticeships and Technical Education

You will be required to attend one day a week day release per week, on the London Road Campus.

What is the expected career progression after this apprenticeship?

This is an excellent opportunity for a suitable candidate to become a key member of the team and develop their career as opportunities arise.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent Maths and English (Grade C / 4 or above) Essential

About the employer

Established in 1982, Globestock design, manufacture and supply a wide range of high-quality safety solutions for use in confined space access, fall arrest and load arrest applications. With our British manufacturing heritage, we have an unrivalled reputation for design, quality, service and training within the industry. Globestock products are held in extremely high regard by our valued customers and offer end users peace of mind through their unparalleled build quality and innovative design.

Employer

GLOBESTOCK LIMITED

Address

Unit 6 Mile Oak Industrial

Estate

Maesbury Road

SY10 8GA

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Training

Training provider

SHREWSBURY COLLEGES GROUP

Contact

Jules Rhodes

julesr@shrewsbury.ac.uk

01743342460

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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