Customer Service Apprentice Roses Pantry
Roses Pantry is a Coffee Shop, Café and Newsagent situated in Milton Court Shopping Centre in Ravenshead. We are looking for an additional member of staff to join our growing team. As part of this role you will be working front of house, which involves dealing with customers, taking orders and taking payments.
Closing date: 30 Jun 2023
Apprenticeship summary
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Annual wage
£6,864.00
Additional hours are available. Uniform will be provided. Free local car parking.
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Working week
Monday - Friday between 10:30 - 15:30pm - Some weekend work will be required.
Total hours per week: 25
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Expected duration
15 Months
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Possible start date
15 Jul 2023
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Date posted
07 Mar 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000139166
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Positions
1 available
What will the apprentice be doing?
The role will involve:
- Using the point of sale till
- Dealing with customers
- Taking food orders
- Using the kitchen equipment to develop your baking skills as the majority of our cakes and food are made on the premises
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service apprenticeship standard, including Functional Skills if required.
This is a work-based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus or virtually via Microsoft Teams.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
What is the expected career progression after this apprenticeship?
At the end of the apprenticeship there may be an opportunity to progress into a permanent role.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 9-4 / A*-C) Desired
About the employer
Employer
Roses Pantry
Address
7 Milton Court
Ravenshead
Nottingham
NG15 9BD
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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